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F
floorit
September 19, 2019
Question

postal code entry

  • September 19, 2019
  • 1 reply
  • 14 views

how do i add a cutomers postal code  instead of zipcode??

1 reply

J
JamesM
Level 5
September 19, 2019

Hi there, 

 

You've come to the right place for help. I'd be glad to steer you in the right direction.

 

Based on what you've described, it sounds like you're using the United States version of QuickBooks. If you'd like to use the Postal Code option, you'll have to register for a Canadian QBO. I encourage you to visit www.qbo.ca to sign up for the right QBO version. In case you get stuck and have questions, don't hesitate to reach back to me. I'll be happy to give you a hand. 

 

 

5
5247710012920708
April 29, 2020

This is a one time charge from my Canadian customer.  i don't want to install a who new program and also he is paying in US dollars.

AddieC
AddieC
Level 5
April 29, 2020

I see what you're saying. Since you're using the US version of QuickBooks Online, I'd recommend reaching out to their support team for help with this. The capabilities of the program and the options for data entry may be different. Here's how to contact them: Contact QuickBooks US. 

Cheers!

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