Quickbooks desktop - sales tax filing

Hello Shirani,

Thanks for joining us here. It's important you get the help you need with QuickBooks. Rest assured, I'll be happy to steer you in the right direction so you're on the right direction with achieving your goals.

Based on the info you've shared above, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team by dialing 1-833-317-2226. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies.

Feel free to keep me posted on how you make out. I'll be a message away in case you need anything else.

To undo a sales tax filing in QuickBooks, simply delete the journal entry that was generated.  This will reset everything only in QuickBooks.  You can now file your proper sales tax return.  If you have also filed with CRA, you will have to wait (possibly weeks) for the sales tax return to be processed.  Once the sales tax return is processed, you will have to refile an adjustment.