since the time upgrade it is requiring us to enter a class even though class tracking is turned off and we never use classes

I appreciate you confirming that class tracking is turned off, @dynamicacct.

You can refresh your browser or log out and back in to remove the requirement to enter a class.

If the issue persists after refreshing your browser and logging out and back in, it's best to contact our live support team. Our representatives can further investigate this matter.

Here's how:

1. Click the Help (?) icon.
2. Select the Search tab, and type in "contact support".
3. Click the Contact Us button.
4. You'll be able to request a callback or start a live chat with an expert.

For more information about our support hours, please see this article: Get help with QuickBooks products and services.

If you have any further questions, please feel free to Reply in the comments.