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November 11, 2025
Question

The Freshbooks Connector App is no longer working since July 2025. Does anyone know what is happening?

  • November 11, 2025
  • 2 replies
  • 3 views

The FreshBooks connector is no longer working. When I try to launch the app from my accountant account, it just get this error message from "OneSaas": Something went wrong. Could not find a valid integration account. Please try again later or contact customer support. Error Id: us2~251111-40007cf2-0000-dd00-b63f-84710c7967bb

2 replies

QuickBooks Team
November 11, 2025

Hi there, Jack. Let me clarify the reason behind the error message you're encountering with one of the QuickBooks connectors.

 

Please note that OneSaas has already been discontinued. However, as an alternative for you to continue automating your data imports seamlessly, I recommend exploring third-party apps that integrate with QuickBooks Online. For guidance on selecting a tool, consider reviewing the feedback from other users in the Reviews section for their experiences with the apps.

 

Here’s how you can find the integrations:

 

  1. Navigate to the My Integration icon.
  2. Select +Find Integrations.
  3. Browse and choose apps designed to connect FreshBooks with QuickBooks.

 

If you’re unable to find a suitable third-party app, you can manage your data by importing it directly into QuickBooks using a .CSV file or by manually entering transactions.

 

For detailed information about e-commerce app integrations that will no longer be supported or will be migrated, please refer to this article: Understand changes to ‌e-commerce app integrations.

 

Please feel free to leave a post below if you need further assistance. The Community team is always here to help.

SIAB
Level 2
November 12, 2025