Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
A
annette-jacobs
April 6, 2024
Question

Why am I not able to import the QBO data for a client who has stopped his subscription. I see the data but can not import to CaseWare.

  • April 6, 2024
  • 1 reply
  • 4 views
Do they have to keep the subscription open until we finish the year end?

1 reply

J
JamesM4
Level 6
April 8, 2024

Hi annette-jacobs,

 

Thanks for connecting with us here. QuickBooks is a versatile program that enables you to get your work done faster. I'll be happy to share more info so you're on the right direction. 

 

While you can access a QBO subscription while it's cancelled, it's important to note that it's only read-only access. This means you can view your data but you can not make entries or changes including the one you've described until the subscription is active. Here's a helpful article that shows you how to: Resubscribe to or reactivate QuickBooks Online. 

 

Let me know if you have questions. I'll be a message away in case you need anything else. 

 

N
NMarns
December 18, 2025

This is related but with regards to QuickBooks Desktop subscriptions. 

 

With Intuit's price increase on Desktop to push everyone to the online version, I think it is disappointing that as an Accountant I have to have a QBDT subscription to be able to use the CaseWare QuickBooks Export utility when a client is still on Desktop. 

 

Sage 50 provides a utility to import into CaseWare without the need for a Sage subscription.  I would appreciate it if the same was available to accountants.

 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement