why happened whit this message? if the information is correct(he street, city, state, and postal code don't match. Confirm and correct your address details.)

Thanks for reaching out about this error, Gaguirre.

Were you trying to set up an employee when this appeared? If so, please know that this indicates that the entered city, province, and postal code don't match our system's address records.

To fix this, please copy and paste the address into the Canada Post website to confirm its accuracy. Also, carefully look for any typos in spelling, capitalization, or abbreviations, and ensure that no special characters or symbols are included, as these will cause the error.

If the employee lives in a rural area, please ask them to get their official mailing address from their local post office. Alternatively, you can use the name of a larger nearby community, as long as it's a valid mailing address for them.

If you received this error while performing a different task, feel free to reply with more details in the comments so I can assist you further.