Other Questions

My full customer list will not show and I cannot access inactive customers. Please advise. Thank you

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Hello support,Currently, I am using Quick Book for sales data sync from our Magneto website. Our order data is sync fine with all information likes shipping, discount amount etc. I have one problem related to sales tax sync, Quick Books sync being supported with Magneto default tax system but we are using “Tax Jar” Real-time tax calculation, and sales tax not syncing. I need one this amendment in Quick Book API, can we use custom tax in sales tax sync? actually we want sales tax sync with help of tax value not help of tax code, currently which are working.Regards

This is Naima from Pakistan. I took Quickbooks online training and passed the exam on October 12, 2022. But my luck I created account in US now its not registering me for find a ProAdvisor as I am in Pakistan. Is there any solution to shift my account from US to Pakistan as I am facing issue in finding a job and really did a lot of hard work to pass this exam. 

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I need to create Vendor Credits for a specific payment date in the Sandbox Account.The way Im creating them is:Vendors->Vendor Credit.orExpense -> Expenses -> New Vendor CreditAfter adding all the information and setting the payment date to December 2021, when I save it, it always shows up the payment date as the current date, never December 2021. Also, I try to edit it and same issue with the date.Any help?

I've an estimate set up with multi orders produce by different vendor, when I copy to purchase it copied all items/order.  QB desktop let me select which items from estimate to purchase order, may I know if QB online has the same function?  

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 i don't have accountant firm tab on mange users section. i am using QuickBooks Plus. only accountant firm user can undo the bank reconciliation. please help.   

I have a subscription through the Apple App store for QB Online for about 2 years. I just recently updated my credit card information at the Apple App store. Since then, over 3 weeks now Intuit has suspended my account. I talked to iOS and they say, that the payment for my subscription was sent to Intuit. Intuit says that there is no way for them to confirm my payment from apple. Meanwhile, I cant use the QB Online. Will this issue correct itself during the next billing cycle? I need to know if anybody knows the answer or a solution because QB customer support is useless on the matter and issue and has not resolved the problem or done anything that worked thus far even after hours on the phone with them and many many calls.

Hi there, We have a customer which needs a HubSpot integration. One of the simple steps we'd like to take is to create a custom property on a Project record, for 'HubSpot ID' and have the API pass HubSpot ID into that field, so that the data can be matched between the two platforms. Is it possible to create a custom property on Projects object? From what I gather, custom fields are possible, but those are only related to use in forms, and this is not the same use case.Any help you can offer would be massively appreciated!Cheers,Joe

Will backup from 2007 version transfer to online version?

Hi All,I hope that you can help me with my problem, when I try to reconcile a month in QB, I fill in all the required fields and click Reconcile this brings up lots of extra entries not only from the month I am reconciling but also from previous months, these entries although in QB are not on my bank statement. Can anybody tell me how I can only get QB to display the entries for the month I am trying to reconcile and why these extra entries show up?Thanks,Noel

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Hello, Is there a way to print just the subaccount on a check voucher and not the parent account?  Since it is printing both, the subaccount is no longer visible. Thank you in advance for any help you can send my way. 

The QuickBooks Desktop is an software where it will be download and installed in the PC (On Premise), Then why it has a yearly subscription $799/yr*

I don’t know what to say, when a company as big as intuit doesn’t have a direct customer service email for one of their millionth product. Here is my ordeal. I use intuit for my tax purposes and somehow I ended up choosing quick books online for bookkeeping (which is always deliberate when you have same name for 100s products they roll out). Since then I had no idea but for years they have been draining my account with monthly subscriptions for a product I never used. This was brought to my attention recently by my bank and a third party provider for better spend (I would definitely recommend having them ). I have tried calling them asking for a cancellation and a refund. They did neither which is ridiculous as they kept on putting me in loop for cancellation that it again slipped from my target. I am sure everyone is busy and I think they purposely make it so difficult to cancel a product because they would end up retaining. Lastly , I don’t understand the refund policy at all, for a

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I have two currencies USD and EUR in QB Enterprise Desktop version, the EUR is the preferred one so Balance Sheet comes out in EUR, i discovered a bug in the program, as when i try to create an assembly inventory item, in the BOM if i use parts from USD suppliers then it will keep them in USD and will not exchange them in EUR.In other words, when i enter a bill from a supplier in USD, the software automatically exchanges the total and it shows up in the P&L as EUR exchanged, which is correct, and even when i try to sell directly one of the items in the bill, it shows as EUR exchanged in P&L...so until now everything is correct.However, if you put this item in a BOM of an assembly inventory item, the price of this article will remain in USD and when you sell the assembly item it will remain in USD value, this is a big problem.What should i do? remove the USD bank account and create a USD equivalent in EUR, and delete all the bills from USD suppliers and recreate their accounts i

Hi, We are switching to use Quickbooks online starting Jan 1st 2022. We waited for a long time to get the audited balance sheet accounts balances. How to enter post-audit BS accounts' beginning balances of 2021-12-31 when you already entered transactions for 2022? It seems once there are transactions entered in that BS account for 2022, you can't enter/update the opening balance of 2021-12-31. Thank you in advance.   

I am using QB Enterprise desktop version, i am set for multiple currency, i am using EUR as my preferred currency, so my balance sheet is in EUR, but when i enter bills in USD the cost of the item in my BOM remains in USD where all the other items purchased in EUR, so in this case i have got a mix of currencies in the same BOM, which is wrong! how fix this? i need the item that i bought in USD to be shown in the BOM costing in EUR.On the accounting side, everything is correct, as the supplier was paid in USD and it is showing the equivalent in EUR, but the item cost itself remains in USD in the BOM.Is there a way to add a line with the exchange difference for instance on the Bill of Materials, so that i can fix this issue?

Quickbook Sales Receipt create using api with store cc info data which property to used in sales receipt create call with cc info?

Does QBO Global Jamaica have the tag feature? If not, is there a workaround for segmentation?

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Hi, I just wanted to download my company data. Would you be able to help as my subscription lapsed. ThanksDennis