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November 5, 2025
Question

bill payment account field missing when I create a bill.

  • November 5, 2025
  • 1 reply
  • 7 views
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1 reply

QuickBooks Team
November 5, 2025

The Payment account field isn't available when you are creating a bill because a bill is a record of a debt you owe (Accounts Payable), Wally. I'll explain this further.

 

The Payment account field appears only when you're paying the bill. Here's a breakdown of the two separate steps in QBO:

 

1. Creating a Bill

  • Purpose: To record a debt you owe to a vendor (an increase in Accounts Payable).
  • Fields: Includes Vendor, Bill Date, Due Date, and Category/Item Details (the expense accounts).
  • Missing Field: Payment account (because you haven't paid it yet).

 

2. Paying a Bill

  • Purpose: To record a payment against the outstanding bill (a decrease in Accounts Payable and a decrease in your bank/credit card balance).
  • Fields: Includes the Payment account (the bank or credit card you're paying from), Payment Date, and a list of Unpaid Bills to select.
  • Missing Field: The original Category/Item Details (since those were recorded when the bill was created).

 

If you're trying to record the payment for a bill you've already entered, follow these steps:

 

  1. Sign in to your QBO account.
  2. Click on the + Create button, then under Vendors, select Pay Bills.
  3. On the Pay Bills screen, you will find the Payment account field at the top to select the bank or credit card you used for the payment.
  4. Select the Bill(s) you want to pay from the list.
  5. Once done, select Save and close.

 

If there's anything else you need, leave a comment below and I'll be happy to help.

QuickBooks Team
November 12, 2025

Hi, Wally.
 
I wanted to follow up on your concern and see if the solution I provided has resolved your issue. Please let us know if everything is now working as expected or if you have any questions.

 

We’re happy to assist you further. Looking forward to hearing from you.