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August 23, 2025
Question

Can you remove the large message stating "Your invoice is ready!" that automatically appears on the email sending an invoice?

  • August 23, 2025
  • 3 replies
  • 9 views
No text available

3 replies

QuickBooks Team
August 23, 2025

Thanks for getting in touch with the Community, @sas13.

 

The "Your invoice is ready!" message in the email is a default notification from QuickBooks and can't currently be customized or removed.

 

With this, I recommend sending feedback directly to our product developers to help shape future updates. Your insights are invaluable in helping us improve and better meet your needs.

 

Here’s how to submit your feedback:

 

  1. Click the Gear icon.
  2. Select Feedback.
  3. Please provide your input in the designated box, and explain how this feature would help in your business processes. Once done, click Next to submit.

 

If you have any further questions or concerns, we're still here to help. 

September 15, 2025

This "Your invoice is ready!" message needs to be removed IMMEDIATELY.

 

It is completely unprofessional looking and only just started appearing on invoices the last few weeks. So QUICKBOOKS, WHY IN THE WORLD WOULD YOU ARBITRARILY CHANGE THIS TO A DEFAULT????

 

The look of this new invoice email and the fact that WE DID NOT AUTHORIZE THIS CHANGE seems to be the final nail in the coffin for my team's last business using Quickbooks for invoicing.

 

If this "Your invoice is ready!" message isn't gone by the end of the month, we will be migrating them to a new program and fully unsubscribing from Quickbooks.

October 6, 2025

I totally agree with you! The tone is so wrong, pushy, and unprofessional. Our small business has been using Quickbooks for 20 years. I called them and talked to two people who opened up a "case" for my request. They said they weren't sure if it would be reviewed or considered. I see people have been asking about this for a while, so it sounds like it's not going to change. I am copied on every invoice and every time I see it, I cringe. It sounds so awful. Very frustrated.