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B
Black River Dave
June 20, 2024
Question

Duplicate entries in bank register when writing a check

  • June 20, 2024
  • 1 reply
  • 3 views

So I write a check to pay a bill and it shows in the Register. Then when it's cashed, QBO pulls it in from the bank and it's added to the Register again creating a duplicate entry. What am I doing wrong?

1 reply

BigRedConsulting
BigRedConsulting
Level 15
June 20, 2024

Assuming there's no bug in QB Online (which is a stretch) this likely means that the check you wrote is too different from the check that cleared for QB to auto-match them.  In that case you have to force a match as you accept transactions. Or, if you've already recorded a downloaded duplicate check, delete it.

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