Hi! I have been unable to send invoices for two days. It just freezes when I hit send.

Let's work together to troubleshoot the issue you're experiencing with sending invoices in QuickBooks Online, Infinite Focus.

A cache-related issue might be causing QuickBooks Online to freeze when sending invoices. To help identify the issue, begin by accessing your QuickBooks Online account in a private browser and sending a test invoice to yourself. If everything works smoothly, you can return to your regular browser to clear its cache. Alternatively, you can use other supported browsers.

Here are the keyboard shortcuts for opening an incognito window:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N

Additionally, check out these helpful articles on fixing invoice delivery issues in QuickBooks:

• Fix undelivered invoices
• Troubleshoot if customers aren't receiving emails 

For future reference, here’s a guide on recording customer payments: Record invoice payments.

Keep me updated on how the troubleshooting goes. If you have any other questions or need further assistance with invoicing your customers, feel free to reply. I’m here to ensure everything runs smoothly for you, Infinite Focus.