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July 22, 2025
Question

HOW CAN I GET THE 2.99 % FEE TO BE PAID BY CLIENT.

  • July 22, 2025
  • 2 replies
  • 28 views
No text available

2 replies

QuickBooks Team
July 22, 2025

Having your clients pay credit card fees or automatically add processing fees to an invoice is currently unavailable in QuickBooks Online (QBO), Yesen. I've got alternative steps to ensure you can still achieve your goal in QuickBooks Online.

 

You can create a service item called Credit Card Processing Fee. This allows you to manually add it to your invoice, enabling your customer to include it in their payment alongside the other items.

 

Here's how:

 

  1. Go to the Gear icon, then choose Product & services.
  2. Click on the New button, then select Service.



  3. Enter the name of your service item. (Example CC Fee)
  4. Select the account you'd use to track the processing fees.
  5. Once done, click Save and close.

 

Once done, add the credit card fee as an additional item on your invoice when charging your customers with the processing fee.

 

Here is an article you can refer to for the detailed steps: Manually add service fees to invoices in QuickBooks Online.

 

Moreover, you can set up invoice reminders automatically in QuickBooks. This feature helps you save time while informing customers of their payment due dates.

 

Following the workaround, you can automatically apply fees when your clients pay using credit cards. Please feel free to reach out if you have any further questions. Have a great day!

SIAB
Level 2
July 22, 2025

@yeseniagnlhomes 

QB Payment doesn't offer such feature. You need to use a 3rd party payment processor to sync with QBO.