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September 22, 2025
Question

I am needing to email customer support for Quickbooks Payments or Merchant Services. Anyone know how?

  • September 22, 2025
  • 1 reply
  • 11 views
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1 reply

QuickBooks Team
September 22, 2025

Hi, Accounting684! I’m here to help you get connected with our Payments live support team.

 

Before we move forward, could you tell me a bit more about your concern? Are you experiencing issues with payments, deposits, account setup, or another matter? The more information I have, the better I can assist or direct you to the right team.

 

If this requires help from our live payments representatives, I’ll make sure you know how to get in touch with them. While we can’t send them an email directly, you can easily reach out to them through your Merchant Account. Here’s how:

 

  1. Log in to the Merchant Service Center.
  2. Select the Support tile.
  3. From the What can we help you with today? field, and enter your concern and hit Continue
  4. Choose Chat or Callback.

 

Our Payments representatives are here to assist you Monday through Friday. Chat support is available from 6:00 AM to 6:00 PM PT, while phone support is offered from 6:00 AM to 5:55 PM PST. 

 

If you have any other QuickBooks-related questions, feel free to post here in the Community. We’re always happy to help.