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September 5, 2025
Question

Is Anyone else having an issue with payments on hold? I have 5 payments on hold for 10 days now and no one can fix this issue

  • September 5, 2025
  • 1 reply
  • 13 views

Please help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1 reply

October 13, 2025

Yes — you're definitely not alone in facing the "payments on hold" issue in QuickBooks Online. This has been a growing frustration for many users recently. 

 

Post (or respond) in official Intuit Community threads to get visibility:

  • Mention your case numbers

  • Explain the financial impact (e.g., payroll disruption, vendor non-payment)

  • Ask to be added to any known investigation IDs

 

Submit Escalation or Complaint via These Channels

➤ Executive Office Escalation (last resort):

You can submit a formal complaint to Intuit's Office of the President via this form:
🌐 https://www.intuit.com/company/contact/

➤ Better Business Bureau (BBB):

Many users have reported success resolving held funds after filing a BBB complaint.

Asha Kanta Sharma