My invoices show paid but the funds haven’t hit my account although they have been deducted from my clients banks.. this was a week ago.

@tarynlengacher-g  Yeah, that tracks.

I'm afraid you're in for the long haul here. This thread is one of hundreds just like it.

I suggest disengaging from the QB Merchant Service as soon as convenient and finding a replacement. It is not going to improve.

You're in the right spot for assistance, Taryn. I've got insights about invoice payments deducted from clients' bank accounts, but you didn't receive them.

If you're new to QBO Payments, invoice payments from your client will take longer to process. Since setting up your merchant account requires a standard review, taking about five days or longer.

Moreover, deposit speeds depend on the product you're using and the payment type. Credit card payments will take 5-7 banking days, while ACH deposits may take 7-10 business days. It also varies depending:

• When you make the transaction
• What financial institution do you use
• How quickly your bank verifies and processes online deposits

Meanwhile, you can track your transactions through the Merchant Service Center and see the payment status. Here's how:

1. Log in to the Merchant Service Center.
2. From the Activity & Reports menu, select Transactions.
3. Adjust the date range if necessary, then click Search.
4. See the transaction's present state in the Status column. 

However, if this isn't your first set of payments, Intuit will contact you via email if there's an issue with the funds. The email contains specific instructions on how to resolve the situation.

We recommend checking both your inbox and spam folders for this communication. If you didn't find any email, contact our QBO Payments Support Team. They can provide you with further assistance to fix any issues.

I also invite you to review the following articles for assistance with resolving deposits in pending status that require payment resolution: 

• Why are my funds on hold?
• Find out when QBO Payments deposits your money. 

Furthermore, here are some articles to help you create personalized sales forms to include information that matters most to your operations: Customize invoices, estimates, and sales receipts.

We're here to make sure you have a smooth experience moving forward. Reach out again if you have more questions about payment deposits in QuickBooks. Take care!