My payments are stuck in “review”. I can’t get anyone at QuickBooks to assist. What can i do?

Hello there, Groundeffects12. I understand you’re waiting on these funds; I’d like to explain why your funds are still pending.

When a payment status shows as Review, it indicates that QuickBooks Payments is performing a review process before depositing the funds into your bank account. This is to safeguard your business against potential fraud or suspicious activities.

If you’re new to QuickBooks Payments, please note that initial payments may take up to five business days to process while your merchant account is being set up and verified. This verification helps ensure your account is compliant and secure.

Once your account setup is complete, future payments typically deposit within two business days. However, keep in mind that some banks may have their own processing times that could extend the settlement period.

If your payment is still in the Review section longer than expected, one thing you can do is to check your email or QuickBooks notifications for any requests to provide additional details. Alternatively, you can contact QuickBooks Payments Support directly for assistance in troubleshooting the delay and ensuring your account settings are correct.

Add your comments below if you have other QBO-related concerns, Groundeffects12.