New Payment Links
Is anyone else having issues with how the payment links now showing ALL invoices under that account and not only that, have them ALL PRE-SELECTED for payment? People (especially used to just clicking the link to pay their invoice) are very confused, paying invoices that they don't intend to pay. They don't realize they have to UNCHECK everyone else's invoices. So, uncheck 100 invoices to pay your $6.80 invoice. They click the link to their invoice and it says they over over $1K and not their $6.80 and they have a heart attack! I called QB and they say that's how it's intended to work. I feel like it's unethical to try and trick people into paying invoices they don't intend to pay. I have already issues a refund today for a client that paid an invoice they didn't mean to and they only had 2 invoices in the account. The other one was sent through AP. Thankfully, I noticed it right away and knew she didn't mean to pay the other one and contacted her. I hope they get this sorted out quickly and at least give us the option of a setting that controls the link or at the very least not have them all pre-checked. While still confusing, at least they won't accidentally pay other invoices. I called help and they couldn't help. Just advised to submit Feedback through the feedback link under settings. If others are having issues with this, or feel like it WILL cause issues for them, please also submit feedback so that they can work on updating this issue. Thanks so much!