QB Payment Clawback Question

Your workflow is on the right track. However, instead of processing a refund, you'll want to issue a credit memo to offset the invoice you created, keeping your books balanced.  

Once you have created the invoice and matched the three invoices to the deposit, the $2,267 that was pulled out from your bank will appear in your bank feed as a separate withdrawal.

To clear this, create a credit memo assigned to the same customer. Once done, match it to that withdrawal in your bank feed. Here’s how:
 

1. Go to the All apps menu, then select Accounting.
2. Click Bank transactions.
3. Locate the $2,267 withdrawal in the For review tab and select the transaction to expand it.
4. In the Suggested matches, click Match. If it doesn't appear, select Find other matches, locate the Credit memo, and click Match to confirm.
    

This will correctly cancel out the invoice and accurately reflect that the sale was reversed.
 

Don’t hesitate to add a comment below if you have additional questions.