Receiving emails from intuit telling me that they will return my customers deposits until I finish setting up my financial information in quickbooks

Forum|Forum|8 months ago
October 21, 2025
1 reply
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QuickBooks Online

Jane_M

QuickBooks Team

Hi there, @tom272.

Please note that some emails are sometimes meant to trick you into sharing personal information and can look real. There are a few simple ways to spot fake emails claiming to be from Intuit. First, it’s important to know that Intuit will never request personal information, such as passwords, Social Security numbers, or other sensitive details, through email.

Our emails always come from an address that ends with "@intuit.com" or "@e.intuit.com." Links in our emails will always go to a website with "intuit.com" in the address. Before clicking, make sure to preview the link to ensure it's safe.

For more details about phishing emails and how to protect yourself, check out this article: Identify suspicious activity, phishing scams, and potential fraud.

If you believe you’ve received a phishing email, you can report it to us using this link: Online Security Center.

Feel free to reply to this post for any questions or clarification you may need. We’re here to help.

Jane_M

QuickBooks Team

Hi, @tom272.

I just wanted to follow up to check if the resolution we provided helped resolve your issue. Please let us know if everything is now working as expected or if you're still experiencing any problems.

We'll be glad to assist further if needed.

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