Trying to deposit checks into QuickBooks checking using the online app and the money app. It keeps saying something needs to be fixed, but doesn’t tell me what.

Thanks for outlining the steps you've taken to resolve the issue, NewAirTX.

When using our Mobile Deposit feature, checks have specific eligibility requirements for successful processing.

Please double-check that your check adheres to all of the following:

• It must be payable to you and include your endorsement.
• The check must be drawn from a U.S. bank or U.S. territory account.
• We can only process standard business or personal checks.

Aside from that, the system does not accept the following types of checks:

• Non-demand deposit account (post no debits)
• Credit card check
• Line of credit, home equity, or a brokerage check
• Foreign checks (routing number not registered by the American Banking Association)
• Travelers checks
• Savings bonds
• US Treasury checks
• 3rd party checks (not payable to you)

Here's an article about this for more details: Find out more about mobile check deposit.

Just in case you're still getting the same error even if you meet these criteria, I'd recommend reaching out to our live support teams. They can take a closer look at this to determine the reason why the deposit is being declined.

Here's an article on how to reach out to them: Get help with QuickBooks products and services.

You can always ask for help in the Community if you need anything else.