What are transfer fees?

Hello there, @laura204. What’s the exact description of the Intuit charge on your account? You can check out the QuickBooks Look Up Your Charge tool to find out what the charge is for.

If the charge or the amount is incorrect, our Live support team can help you verify the charges. I'll walk you through the steps to request a callback.

Follow the steps below:
 

1. Click the Help icon located at the top-right of your QuickBooks Online account.
   
   
    
2. Hit the Contact Us button.
   
   
    
3. Enter keywords about your concern and select Continue.
4. You can connect through chat or by requesting a callback.

If you have any other questions about bank transactions in QuickBooks Online, don't hesitate to click the Reply button below.