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QuickBooks Q&A

QuickBooks Q&A

Getting Started
Manage Your Account
VAT
Banking
Manage Customers and Income
Manage Suppliers and Expenses
Importing and Exporting Data
Reports
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3168 Topics

Importing and Exporting Data

How do I migrate data for a company from on line to desktop?

No text available

21

6 years ago

K

karien

Manage Your Account

It seems, each time after the Quickbooks Online is updated I get "502 Bad Gateway error" and have to un and/or re-install the software. How do I address or overcome this?

No text available

We're non profit organization. We need to record donations made during the year, end of the financial year we issue a certificate,18A to all donors. Best way to record?

How is best to record the transactions to be able to collate into one entry at end of financial year

Manage Suppliers and Expenses

How do I reverse transactions that I captured?

I have uploaded financial information and the data was incorrectly captured.  I need to fix this.  How do I fix this?

21

6 years ago

A

Anonymous

Manage Customers and Income

Price rules for quickbooks online

Hi Guys, I'm using quickbooks plus subscription I've followed the instructions to enable price rules in quickbooks online, however, the option doesn't exist under Account settings--> Sales. Is there another way to activate it or is the function no longer available? I've attached a screenshot of the settings available to me

I have entered the incorrect dates on my filed vat return, how can i change them?

No text available

How do I retrieve a quotation email that was sent to a client via Quickbooks?

Good morning,I want to find out, how do I retrieve several quotation emails that was sent to the same client via Quick Books online please? I've checked my Sent box on my email that is registered with Quick Books, I can't find anything. Thank youKind RegardsAne Venter

Manage Customers and Income

I have issued a credit note already, want to link our refund to the credit note

How do I link a payment done as a partial refund to the customers credit note?

My system correctly accrues VAT into a Current Liabilities Account Called VAT Payable. How do I now correctly handle the actual payment of VAT to SARS.

I want to know how to enter a payment of VAT to SARS, correctly debiting the bank account and reducing the Current Liabilities VAT Payable account at the same time 

Importing and Exporting Data

Hi there, is it possible to enter bank transactions manually without importing them?

No text available

Manage Customers and Income

How do I add an inventory item

How do I add an inventory item? Do I have to opt for the plus subscription to do this?

Banking errors not updating FNB South africa

Online Banking will not connect or Update Error 9999 Click on error to report nothing happens FNB Bank South Africa

Manage Customers and Income

I cannot add opening balances to suppliers.

If I go to my Expenses & select Supplier, I select one of my suppliers, it does not give me the option to add opening balances. I can only edit their account information. Please help.

Automatic banking feeds not working - I am with FNB Business?

Something isn't workingSorry, we can’t update your account. Please try updating again later.(9999) More info

How do I see who viewed my Profile on Proadvisor?

How do  see who viewed my profile?

Hi. I am struggling to dind inactive customers and view their info. It says "on the left hand column go to sales" but cannot find sales on the left hand column? Thanks.

No text available

A

Report bug - can I change my logo?

I want to change my logo. Every time I go into the edit screen to select another logo that I've uploaded it does not save my selection as the new default. I get a blank square. It does not accept my selection for a new default.Additionally it also deletes my company name and registration number each time. I think there is a bug in your system. This happens repeatedly. PLEASE GET BACK TO ME ON THIS.

Manage Customers and Income

How can i view my billing invoice from Intuite for prior months

No text available

Manage Customers and Income

How do I correct a customer opening balance after I have recorded subsequent invoices without changing my bank balance?

The customer account should have had a credit as opening balance.

Bank reconciliation - how to remove duplicate entries without impacting debtor account assumption the client uploaded fm bank feed and manually captured as a deposit.

No text available

Manage Customers and Income

How can I delete deposits from invoices that have been already deposited manually?

No text available

Can I add a second company to my online profile?

No text available

Importing and Exporting Data

How do I import my account history from QuickBooks desktop to online?

No text available

Manage Customers and Income

When I have applied receipts from customers do I still have to match them to my invoices after having downloaded them from the bank?

The first thing I do when I receive a payment from a customer I go an apply it against an invoice, what do I then do with the actual payment appearing on my downloaded banking transactions?

Manage Customers and Income

Customer underpaid on issued invoice. How to match downloaded payment to invoice.

No text available