Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
September 27, 2019
Question

Hi. I am struggling to dind inactive customers and view their info. It says "on the left hand column go to sales" but cannot find sales on the left hand column? Thanks.

  • September 27, 2019
  • 1 reply
  • 0 views
No text available

1 reply

September 27, 2019

Happy New Year, zelma!

Let's make sure to view your customer's information.

You can see your Sales Tab if you logged in using a web browser.

Here's how to view your inactive customers.

  1. From the left menu, select Sales, and select Customers.
  2. Above the Action column, select the small gear icon, then check Include inactive.
  3. Find the customer and in the Action column, select Make Active.

Now you're able to make a customer inactive and then active again.

I attached a screenshot that you can compare with.

Stay in touch if there's anything else I can help you with. I'll be here to help you, however I can.