QuickBooks Q&A

We have multiple customers that are given a discount as part of the invoice(which we are all set on), then those invoices are sent to an outside party to facilitate early pay and a discount is incurred at payment based on fluctuating rates.  Additionally, they reduce invoice paid by any damaged or defective goods(we do not receive them back for inventory) if applicable. Is there a way to apply their payment on the fly and select account for discounts and an account for defective without making credits and or journal entries?  Have 2022 enterprise w manufacturing

Hi, I'm new to QuickBooks.I purchased IT software and licenses which I include in my sale to my clients. The purchases are made Online using my debit card. How do I process this in QuickBooks? Do I create a bill and then process the payment immediately afterwards? Also, which accounts should this affect? I created an inventory account called IT consumables for this, but when I process the bill, the purchases account gets debited. I hope someone can assist. Thank you. 

A customer did work for us and advised their invoice to our company can be used as payment to set off their open invoices from us.  What are the correct steps to initiate this?1.  I created a payment for them and applied it to their open invocies.2.  I also created a Journal entry for the amount - crediting their amount and debiting what we owe them.3.  Now I sit with an open journal and an open balance for our company (balance still owing to the client)4.  What have I done wrong and what should I have done.

Okay, so I wrongly created a journal entry for a "payment" which was for offsetting customer's invoice to us, against invoices customer owed us?

Hi, Our product syncs users purchase orders with quickbooks. Doing so, we are getting following api error: {"Fault"=>{"Error"=>[{"Message"=>"A business validation error has occurred while processing your request", "Detail"=>"Business Validation Error: Your purchase order date needs to come before all related expenses, bills, or checks.", "code"=>"6000", "element"=>""}], "type"=>"ValidationFault"}, "time"=>"2022-08-24T04:57:32.223-07:00"} Have any one ever got into above error? How does this error gets triggered?Thanks in advance.

i have reports with a customers line item - they used to only display the customer name. however it seems to have changed without any input from my side to now have the customer code followed by the name in the field. this has thrown out all of my excel reporting as i have formulas that work of those names. how do i get the reports back to normal?

I have Huawei

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I need a email or person to actually speak to at qb

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Our server is old so we bought a new PC which I managed to migrate everything over including quickbooks 2016 and all 4 users were able to login. But when I replaced the server pc with the new pc in another office only 1 person can login to quickbooks, anyone else gets a "You have exceeded the maximum number of users who can access the company at one time, please check your license or purchase another license? I can have up to 5 users? The only thing that changed was I went from wifi to ethernet when swapping pc's.I matched the server name so all other workstations could connect to the map drive, I tested this before I move the pc across. We were all able to login as per usual into the new pc. I don't understand why it would show this error by just moving the pc to a other office.

Email addresses are correct.  I have tried from two computers at different locations.  Must be a QB issue?

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Please sort the double billing out!

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At the bottom of an email reminder, there is a section of the text, a note, that automatically appears with all emails. Currently, I use it to state my banking details. However, I need to update the banking details. And I can't find where to edit this. Please assist.

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I added the different branches as seperate customers, but they are all from the same company.I would like to send One statement at the end of every month to their head office.

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The online connection  to standard bank South Africa is not working.

Can you do Payroll in Quickbooks Online for South African Employees

ive watched the videos and read the manual and i understand and can probably link it but the issue is i'm in south africa and the google calendar app does not appear when searching apps.

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