QuickBooks Q&A

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It doesn’t happen to anyone else

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I want to add a colleagues email address onto our Inuit account, so that invoices can be sent from her address and clients reply to her not me as the account holder. Any advice welcome

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I suggested this 2 years ago and absolutely nothing from QB regarding it.   Is it possible to add a stock status by supplier report.  This would make life so much easier when coming to re-order stock.  I know you can export a CSV file and then go through it in Excel, but you cannot export the file to include supplier, QB doesn't have as a field you can suggest.  What is the point of filling in a preferred supplier when you can do nothing with it in reports!  A stock status by supplier report within QB would be far quicker.  The addition of a filter that would allow the report to show only items out of stock or below minimum stock level would be even better.   When I used QB desktop many years ago this was an option

Is anybody else having issue with the TAB sequence in QB Online.  It doesn't TAB down to line 2 on sales receipts, invoices, expenses, etc. but now just goes to add line.   I got hold of someone on live chat today (after waiting an hour and having to exit chat and start a new one) and apparently the engineers say their system is working fine!!

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I tried following the link to go through the troubleshooting steps but I just keep getting an error code, I suspect it maybe due to having been registered before with a different number but I need QB to see the new one so I can use the MTD function which Also can't use at the moment, please help.

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Hi, do previous HMRC VAT payments go on the VAT return under expense (box7)? thanks

When I run my first Core Payroll pay run. it asks me to 'select an account' (even though I think these are all set up correctly in settings) before I can submit. Does it want the account for the credit or debit side of the pay journal?

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When I run the P11 report in Core Payroll, it only gives me pay runs that have been run in Core Payroll. How do I get the report for the entire tax year, including pay runs from Standard Payroll in months 1-7 of 24/25?

Is there a way to log information with a digital receipt when it is emailed? For example, how it was paid or whether its on account as my accountant then assigns them and reconcilesI tried going in and adding information to the memo field at the bottom yet it doesnt retain this information

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I keep getting the message Stay connected to HMRC Reconnect with HMRC to carry on tracking your tax deadlines and submitting digital VAT returns. Every time i connect and grant authority it does not work.

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I have just switched from happily using QBSE for around 4 years, to QB online -  I wish I hadn't.First up, none of my invoices carried over have been marked as paid or matched up with the relevant bank transaction.I have manually selected the hundreds of invoices that have be paid and marked them as paid. They are all now showing as being paid today and are showing as a HUGE cash balance that I have.Despite this all of the invoices are showing as Overdue - despite me saying they have been paid.I have tried Recording Payment and automatically no matching transactions are found... ever. So i have to manually go in a reduce the time period to the day that the payment was received... which is an extremely slow and tedious process.This is made more tedious as despite the software looking like it is all working and accepted it and the invoice screen refreshing, the 'unpaid' transaction still remains. Refreshing the page manually also doesn't show it as being paid. Closing the brows

There are 2 codes 20% RC CIS and 5% RC CISIf I am right, the 20% RC CIS accounts for sales where 20% VAT standard rate applies and the sale comes under the CIS regulations (20% retained of the labour element).It follows that 5% RC CIS is for sales where 5% VAT reduced rate applies and again the labour element sees 20% retained.We have a product which we install and this qualifies for a temporary zero rate of VAT and for some customers CIS applies.There isn't a 0% RC CIS code or have I missed something. How do I build one from the VAT rates page?

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Hi  I recently had to re-install Windows on my PC - after installation, I tried re-installing Quickbooks 2016 but I could not activate my copy as I need to call a number that tells me that Inuit no longer support desktop versions of Quickbooks. Is there another number I can call in the UK where I can talk to a human who can explain how I can activate my desktop version that I have bought and paid for?

When using Quickbooks self-employed, if I mark an invoice as paid on a different day to the actual bank transaction payment date, there is no way (I can find) to amend the the invoice paid date to match the bank payment date. As this is such a basic functional requirement, I’m sure I must be missing something obvious. Any help gratefully received! 

HiWe send out a lot of stock on a "sale or return basis". Does any know if this can be done in quickbooks without creating invoices and credits? Thanks