QuickBooks Q&A

How can I record monthly cash takings? I have done this before but for some reason cannot remember or work out how I done it? I have previously asked but cannot find my question with the answer, TIA

Looking for some advice please. Box 5 figure on my VAT return is £17.27 different to the trial balance.VAT Return £519.33- reclaimTrial Balance £502.06- reclaim  No sales vat as all sales zero rated. I have tried to trace the difference but it is years old. How do I make adjustment please? I want to amend so VAT box 5 figure is £502.06-.Is a journal the  best option? Thanks

I have twofold question that I hope someone can help.  Following misallocation of my PAYE payments by HMRC, they have now been reallocated and have resulted in an issue for two different years. For year 21/22 they are saying I didn't claim my Employers Allowance although QB shows that I have.  HMRC told me to submit an EPS for said year which I've tried twice now (ensuring that year 21/22 is selected).  They are saying that both of these submissions are showing as received for the current year 24/25!!!!   Why is it showing as 21/22 selected on QB but being received at HMRC as 24/25 and how do I correct this?For year 23/24 my records show a different Year to Date figure for CIS suffered than HMRC are showing, resulting in an overdue balance for Month 3.  HMRC suggested I submit a new EPS for that year but when I try to do this on QB the EPS figures don't match the P32.  The P32 CIS shows the correct year to date figures but the EPS summary only sh

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We are a tiny business (3 of us) none of us are eligible for workplace pension and are marked as such in the payroll system. When I now try to pay a small bonus QB flags up message saying must enroll into Work place pension. I have no idea whether we have been migrated to Core payroll from standard - communication seems a tad thin on the ground -  IAdditionally the bonus is flagged as not being eligible for including n Work place pension calculations - Is this yet another QB glitch or am I missing somethiing

Hi. I run a small village store and want to offer my customers a cashback facility. For example, they purchase goods valued at £10 and ask for £30 cashback. So I give them £30, and their debit card is charged for the total of £40. The cash I use is from sales made throughout the week, so will be recorded as business income.So how do I record the £30 cashback in QuickBooks please?

The issue was first noticed last week and reported on Friday. When exporting a report to Excel there is no data contained within the report. Having spoken to support just now as the fault remains, I am advised there is no known repair date which is a huge concern. This is now business critical.

I made a customer invoice in usd , they paid us in usd but we ended up refunding them and the refund was done in eur equivalent.My issue now is how do i make the refund receipt as the system keeps giving me an error message **The currency of the account must either match the transaction currency or be your home currency** Please  help...

We recently experienced a case of fraud when a customer made telephone payments via debit cards.  This resulted in a chargeback fee from our merchant services provider and we are subsequently 'taking the hit'.  How do I record the chargeback in QB online?  Do I process refund receipts for the transactions so that I can recover the VAT content of the initial sales?  The monthly statement from the merchant provider shows a separate chargeback for the total value which will be debited from our bank account.  I'm not sure how to cross reference the chargebacks with the lost sales.  Can anyone help?

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I cant believe you cannot Hold or place a Purchase Invoice in Dispute on Quickbooks! it needs to add this ASAP!

Need help with1. Ebay payouts transactions 2. Self assesment 3. Ebay return and refund transactions

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the latest update i got yesterday from QB Team Sent · 6:48 PMWella lou M.WOh, alright. Upon checking the account, I can see it here that the account was attached to an investigation, and it has already been closed. However, the account is under your accountant billing and you need to ask the accountant to open their firm account and then go to subscription and billing and look for your business name and resubscribe payroll and he/should be able to resubscribe the account as the payroll has been completely change to Core Payroll.”””””” 

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i cannot run the payroll evry month

Hi, I hope you’re well.i was wondering if someone could help me access last years figures from an expired account?Thanks

Can you guide me about the steps required to enable tax code change notices in QB advanced/ bureau payroll. I am unable to find notifications on QuickBooks when tax code changes for employees. 

I would like the physical stock worksheet to only show products that have a non zero amount.  The worksheet is cluttered with many out of date products.

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We have just been moved to core payroll today. I had some notes attached to the original payroll which are important. They are nowhere to be found. I have the payslips, P60s, reports etc. but there are no employee notes.Where are they?

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