QuickBooks Q&A

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My client has set his VAT up from the wrong date and I cannot change it, or connect to HMRC online to submit VAT returns. Any ideas on how to fix this?Thanks

I want to invoice my clients a single 'Package' value which is made up of various income streams.Is there a way that i can retain the client facing detail to the 1 line, while breaking down the income into various elements?I already use the 'Location' & 'Tags' function to breakdown sector & Location of sale.Many thanks in advance for any help.Lewis

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I've been using my wise account in paying connected to my QB Online, but yesterday some error happed and it says that It cannot proceed any of my bills. Do any of you experience this kind of error? Thank you in advance to those who will answer. 

I have a client who has a regular amount of bills that are paid by her husband but are for the business. I can obviously enter the bills but how do I pay them off as the husband's bank account is not linked to QB's. All perfectly legitimate as accountant is happy with the situation?  

My confidence in QuickBooks is rapidly going to zero as almost every issue that I raise has no solution. What I suspect is another one, which ought to be simple but likely is not.I have customers who have overpaid past invoices. Rather than arrange for a refund they prefer to offset the overpayment against future invoices. So I have created credit notes to match the overpayments. The balance owing, if the system works properly, should automatically be set against future invoices until the balance goes to zero. [Note: I have set the automatic offset setting to ON in Automation.]All fine except ... There appears to be no way to match the credit note to the bank receipt from my bank feed. So I have unreconciled bank receipts. What do I do now? [Again note: the Help examples assume that either (a) overpayments are offset against immediate invoices or (b) they are refunded. Nobody seems to have thought through the consequences of using future credits on the bank account.]

Why are bill payments & credits always Marked as cheques?Most of my payments are made with a debit card or direct payments.

Why are bill payments & credits always Marked as cheques?Most of my payments are made with a debit card or direct payments.

I have followed the normal route for recording a payment to HMRC of VAT with a client...taxes..record payment...put amount and date.. but its not going to the vat control account and as thus there is no match in the banking.  any ideas please?  I have a number of clients and this is the first time its happened  thanks

Hello So we are bricks and mortar business that has two physical sites which are both VAT registered businesses. Due to our card provider we can only get our payments made into one bank account even though each business has it own business bank account.  Questions is:-The money comes into business 1 and I send the physical money/ payment to business 2 bank accountLinking the bank accounts showing the money coming in and out for both businessesHow do we show the journal amount?The money going out is showing in my "spent" column on banking - how do I code this ? Do we show the payments using a suspense account ?Thanks 

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Email invoice only appear the invoice in picture not the details like before

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I’m no longer able to create expenses from my receipts, when I add the missing details I get a pop up saying can’t create expenses from receipts. I’ve had this issue for about a month not and had no problems previously. Please help

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All my suppliers have no invoices against them, whether outstanding or paid. Want to be able to see said invoices.am idling something wrong?

Help

I've managed to get the Planner working for me in a very manual way. Lots of room for improvement like adding VAT, as I've been suggesting via the useless feedback for months. Anyway, I digress.The issue I'm not trying to work out is how can a petty cash account be included in the Planner? Of course a petty cash account isn't an online connect bank, but should be included as cashflow in accounting. I've tried making it a sub-account of the main current account but that doesn't work 😞 PLEASE DON'T TEL ME TO USE THE FEEDBACK COG OF DOOM! Constructive replies only Intuit.

I have made sure that my description column doesn't include any special characters and is formatted to general, but QB isn't recognising some of my text descriptions.  Can anyone help?

Subscription problem but I’ve paid

Hi back I set up auto enrollment for myself as the only employee in March. I have since learned that I don't need to do this as the only employee/ director. So I need to stop pension contributions. I had already set up a pension is QB but its still deducting pension payments when I run payroll. I have turned off the 'enrolled in pension toggle but that hasn't worked.