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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
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7131 Topics

How to delete super employer contribution

I have accidently set up some employees with Employee Contributions on top of the Super Guarantee. I want to delete the unpaid Employee Contributions from the Super report before paying this quarter.

3 years ago

realmarkedx-gmai

Manage suppliers and expenses

Hello, the company expenses haven't been feeding from the bank feeds for a few months, what should I do? Thanks!

No text available

3 years ago

amlugod-yahoo-co

Payroll and STP

How do I pay insurance? I cannot seem to find a way to pay through quickbooks.

No text available

3 years ago

5069

Payroll and STP

Can you suspend your account for a set period?

Is it possible to suspend your account for a period of months?

3 years ago

info1872

Banking

Drop down boxes wont work

My Drop down boxes will not work

3 years ago

artisantimberaus

Manage customers and Income

QuickBooks isn’t sending my invoices

QuickBooks says it sent the invoice but customers don’t receive it.

3 years ago

user96941

Payroll and STP

Can a monthly STP lodgement with the ATO be amended once lodged if the payment date is incorrect. EG lodged as 15.12.22 should be 04.01.23. Thanks in advance

Sue

3 years ago

m-berg

Payroll and STP

How do you do a single pay run for an employee that has left

I want to do a single pay run for an employee that has left without including other employee's that will be paid at the end of the month.

3 years ago

gmckercher

Manage your account

What is the "Not Actioned" warning on Super Contributions report?

A warning appears beside employees names - "Not Actioned" in Super Contributions report. What does this mean?

3 years ago

renee22macey-gma

Manage customers and Income

Why does delivery error undeliverable mean when trying to sent invoices

When senting invoice it keeps coming will the delivery error

3 years ago

user96941

GTS and BAS

Can we correct our December STP that has already been lodged and accepted by the ATO. Can we cancel the lodgement and later lodge the correct December STP. Thanks

Trevor and Sue

3 years ago

keyurv

Payroll and STP

How to process back dated pay run?

In the month of December I want to process pay run for the week ended 27/10/2022

3 years ago

evilg68-bigpond-

Manage customers and Income

HOW TO SET UP INVOICING

NEW HERE KNOW NOTHING

3 years ago

treasurer132

Manage your account

The banking page isn't loading today. Anyone else?

No text available

3 years ago

nick_in_canberra

Banking

Hello, does anyone know what's the status of Bank Australia's bank feeds? Mine hasn't worked for nearly a month.

No text available

3 years ago

fino82

Manage customers and Income

Why can't I attach a .pdf to invoices, expenses or bills in the app?

No text available

3 years ago

Pao1234

Payroll and STP

Payroll no export button

Hi The pay run in payroll is not displaying the export button and therefore the wages are not exporting to quickbooks.How do I fix this?

3 years ago

sryan1

Payroll and STP

? After finalising each pay run is it a requirement to lodge to the ATO , or can this be completed at a later time

So, for example can you finalise 3 weekly pay runs and then lodge to ATO , or should it be completed after each pay run is also completed

The last time the Bank feeds worked was 5th December 2022. We bank with Beyond Bank Australia and I have confirmed with Beyond Bank that they are not aware of any issues and I can Log into Beyond Bank via an Internet browser without any issues.

3 years ago

shereey

Reports

Generate a report from my Chart of Accounts

When I go to run a report from my chart of accounts, and say I select Staff Wages, the report generated brings up all the accounts classified under Staff Wages, however at the top of report it tells me that the account I selected (staff wages) the 'value is not valid' and has a red border around it.   Even though there is an account called 'staff wages'.  It then does not allow me to export this report to excel.  I have added an attachment to show this.

3 years ago

duplessis

Manage your account

Customer / Project report

How do I report on Customer/Project, not Customer/Vendor

3 years ago

jeffeganccs

Manage your account

Ok, help is only offering me this community advice...Why wasn't I informed that my monthly subscription was going to increase from $69.00 to $89.92????

No text available

3 years ago

dadio