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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
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Manage your account
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7211 Topics

'SBR.GEN.INFO.1: Transmission Unsuccessful'?

When trying to lodge a tax declaration with the ATO I keep getting this error, now for weeks. It says to contact support but gives no further hints. Any ideas?

5 years ago

Edward-Product Champion

Payroll and STP

Record lump sum payment and finalize redundancy

Due to business restructure, we have made couple of employees redundant. How can I record that in a payrun to pay them a lumpsum?

283

5 years ago

dustfairydomesti

Manage customers and Income

I always run my invoices as todays date at the top and now I have to scroll down to the end before I can find todays invoices. What have I done and how do I fix it?

No text available

5 years ago

mbo52052

GTS and BAS

My Jan to March BAS is not in my GST to do list. Has anyone else have this issue?

No text available

5 years ago

lenfisher

Manage your account

Is there any way I can add a monthly debt (Intuit fee) so that it automatically adds that debt without having to remember to do it manually at end of each month

No text available

5 years ago

guy22

Banking

Does anyone know if you can get bank feeds for a Latitude Gem Visa credit card

No text available

5 years ago

Cameron P

Manage your account

I completed some training modules in Proadvisor > Training. However, for several days now the Training page is not showing up and just has grey boxes. How to fix?

No text available

5 years ago

laursb87-gmail-c

Manage customers and Income

Can I upload my own invoices into the system?

No text available

5 years ago

annettereardon

Banking

Bank feed still wont work

No text available

5 years ago

paige12

Banking

Are there any known issues relating to receiving direct bank feeds from Greater Bank (Greater Building Society) Tried multiple times with no luck.

No text available

5 years ago

Tricia123

Other Questions

I can%27t get North West Bank to sync with quickbooks. it was working before but now it won%27t%0D%0A

why can't quickbooks connect to Northwest bank any longer 

5 years ago

useranne

Payroll and STP

An employee want to cash out some annual leave. How do I do this please separate to the regular pay run

No text available

5 years ago

nidakptyltd

Payroll and STP

Im processing pays on a monday that were paid on a friday, how do i get around this in QBO now?

No text available

5 years ago

bp-woodypoint

Payroll and STP

Hi there how can i add my self as a director and run monthly wages ,i'm a smallbusiness with 4 employee at the moment

No text available

5 years ago

centralcoastalar

Payroll and STP

Im trying to delete a BAS payment which I doubled up on but it wont allow me . Any suggestions? It comes up with this error "No tax agency chosen. (INDIRECTTAX-19609)"

Im trying to delete it from the Reconciliations section

5 years ago

office-robertswm

Payroll and STP

How do I reimburse an employees mileage in a payrun? The ATO say I need to list it in the reimbursement section, not in gross wage. I can't find how to do this in QB

From the ATO website, I believe the mileage reimbursement needs to be listed on the payslip as it's tax deductible up to a point. We also pay above the ATO reimbursement rate, so I think I'm supposed to do one entry for km reimbursed at ATO rate ($0.72/km), and another entry for km reimbursed at a rate of the difference between our rate of reimbursement and the ATO rate of reimbursement ($0.08). This seems very difficult and annoying. Cheers Becky

5 years ago

LindaJBNew Member

Manage your account

Setting up Payrun Inclusions - Deductions-Paid to Superfund not selected, instead set to "manual" paid by employer, what report will I find that deduction in?

No text available

5 years ago

marigoldinmay-gm

Manage your account

My account defaulted to a different country, how can I fix this?

No text available