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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
Reports
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7128 Topics

Why are my payment (deposits) dates on my invoice and received payments report different to the deposit dates on my bank statement?

Payments in quick books are showing up as a different date to deposits on my bank statement.  E.g. a payment received in my bank account on the 26/6 is listed on my Invoices and Received Payments Report in QB as 3/7

7 years ago

alligiannis

Manage customers and Income

Can you restore a deleted invoice ????

No text available

7 years ago

treesnall

Manage customers and Income

Is there a way to see whether a quote has been received / read just like when sending an invoice?

No text available

7 years ago

gtflooringptyltd

Manage customers and Income

The send and save options when i needto send an invoice do not show up on screen

No text available

7 years ago

dahome

Manage suppliers and expenses

The gear cog and plus symbol are missing from the top right hand side - how do I get these back?

No text available

7 years ago

rerwgriffiths

Manage your account

Is the system down at the moment or is it just me? Trying to access the employee section to set up STP and keep getting the message 'User does not have access to company'

No text available

7 years ago

harrisonhinves

Reports

Budget figures not downloading into the budget?

No text available

7 years ago

Danielle11

Payroll and STP

My payroll journals were not exported into QBO this week. I used STP for the first time. All good, no issues. I use Keypay to run my payroll. Where are my journals?

No text available

7 years ago

Anonymous

Manage your account

How do you apply online discount offers to your for account (subscription)?

No text available

7 years ago

gsaada

EOFY and Reconciliation

Missing transactions from bank statement, how best to add these to my reconciliation?

No text available

7 years ago

roslyn1

Manage customers and Income

As of 1st July contractors and suppliers need to provide an ABN otherwise 47% withholding tax applies. How do we show that when entering their invoice?

No text available

We need to retrieve the unique product id number that QBO assigns to each item, so that we can create a lookup table for our Zapier integration between QBO and Neto. Previously, Zapier have been able to supply this and everything has been OK. Recently they have told us they no longer have access to this data and I must contact QuickBooks. We have since added new items to our range and no longer have access to the product id number and therefore our integration does not work correctly for these new items. Can someone please help?

7 years ago

user22353

Manage your account

Is there a way to get NOTES on a product or service?

No text available

7 years ago

helen10

Manage suppliers and expenses

Can we add a branch number if lodging psar to keep separate

No text available

7 years ago

WLJ