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QuickBooks Q&A

QuickBooks Q&A

QuickBooks Q&A

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EOFY and Reconciliation
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7128 Topics

Payroll and STP

Payroll Finalisation / Payment Summaries - Single Touch Payroll

We have only introduced STP for the final two payruns of the 18/19 financial year. Last Friday I was going through the checklist to send our Payment Summaries as I had done my final payrun for the FY, and everything was fine, however I did not click send as I wanted 30 June to pass. However, today, i went to go and send them out the payment summaries out, and it has now come up with an error saying "as you are using STP, you will need to lodge via the STP finalisation process". Why is this happening now, and not last Friday? Given we have only lodged 2 payruns, I was going to email Payment Summaries this year, and then do the STP next. I have not warned employees of this change, so how can I not provide them with Payment Summaries without warning? How will they know of the change? Also, can I complete todays pay run, or will that affect the amounts in the payment summaries / do I need to lodge the STP finalisation before doing another payrun? 

Manage your account

I undated my subscription yesterday but there is only $1 deducted from my bank account. and i cannot access my quickbooks account?

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monarodrivingsch

Why are my payments showing as paid but not deposited. how can I change this to deposited

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Manage your account

My superannuation expense is incorrect, since bank feed total is different to my expense when I print my report?

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beaneverywhereco

I have just set up QB and loaded my bank feed. I have also set QB to transfer my data from xero which also have my bank records.Should I delete the loaded bank feed?

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Manage your account

I cannot get into dashboard - it is just not there. I really need to organize my GST etc.

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Other Questions

I've lost my left menu down the page. can't find how to get it back up. any ideas ? thanks

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Manage customers and Income

Can you enter 2 recipients for sending email invoices?

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Manage customers and Income

Can you save a invoice to use on a regular basis as a saved transaction to save all the information on it?

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Manage your account

I click on employees and it goes to a login page?? my normal login is not working?

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Manage your account

I use a recurring template to post distributions from shares. I override the payee in the recurring trans when posting but in reports it remains the one from template?

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shorelinepoolsup

Manage customers and Income

Can I add bank details to my statements?

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Manage your account

I have changed my password and now my email in quickbooks will not work it says i need my old password but i do not remember it ?

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Vitalawareness4

I'm Trying to reclassify transactions have 64 pages to look through and even though clicking to next page the list does not change from the 1st page

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Is it possible to configure the Budget vs Actuals Report so that it also shows the total annual budget amount in a separate column - as well as the YTD Budget amount?

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EOFY and Reconciliation

Instant Asset Write Off <$30,000

Hi,We have recently purchased two vehicles each under $30,000 with cash (no loan/finance). How do I process these asset purchases so that they can be written off immediately under the Instant Asset Write Off scheme?Thanks

PayPal will not connect. Cleared cache, incognito tab, main email for account, used app and Add Account. Shows main account funds in Add Account, then fails at end.

Any advice would be great.  It clearly can log into my account using the "Add Account" function as it shows accurate account balances, but then it says "Something unexpected happened and we couldn't connect to your bank.".Unfortunately I can't use the software without PayPal integration and I'd really like to give it a try.

Manage customers and Income

Is there a way to stop the footer duplicating on each page of an invoice and just having it display at the end of the invoice in the case of more than 1 page?

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cactusbookkeepin

Manage your account

I get an error message "error loading transaction" when doing a new inovice. Does any one know why? TIA

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Manage your account

Just wondering if QBO has any incentive for clients that we bring over ie more clients cheaper subscriptions???

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Manage your account

Is there a QBO subscription discount for nonprofits in Australia?

In the US Intuit has partnered with techsoup.org to offer registered nonprofits a steep discount on a yearly subscription of Quickbooks Online Plus. We are a registered nonprofit charity in Australia and in the US. Our US office recently switched to the discounted QBO and we'd now also want to use QBO in Australia. Unfortunately, unlike the desktop version each QBO subscription only gets one company file. Does intuit offer a similar discount for nonprofits in Australia? Techsoups Australia partner (connectingup.org) offers MYOB for discount to nonprofits. We'd really rather like to use QBO though to keep things consistent. Thanks Denis

How long does it take for a new bank to be added to the available list of bank feeds?

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EOFY and Reconciliation

Why are some of my expenses not in date order even though they have been reconciled

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Manage your account

Can you export reports into an existing excel file instead of having to export each report as a new excel file?

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maddog-motorspor

Manage customers and Income

It is matching old amounts (up to year old)with new invoices sometimes up to3 payments then not noticing new invoice amounts when paid turn up as uncatergorised income

No text available

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