Get 50% OFF QuickBooks for 3 months*

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
Reports
Other Questions
Move to QuickBooks Online
QuickBooks Time

All Topics
Questions
Conversations
Ideas

7128 Topics

Manage suppliers and expenses

What category do I use for concrete that we do charge the client for and what do I use for services from another contractor that I bill the client for?

No text available

01

7 years ago

J

james24

Payroll and STP

How do I revise a BAS and PAYGI entry after I entered it in Quickbooks?

No text available

A

How do I add a different pay rate for public holidays. It doesn't come up as an option?

No text available

How do you record the cheque number for a BAS payment?

I do the books for our church, and I love QB Online.  Yes, we are a bit old-school and still use cheques for many of our payments.   But I find the fact that I cannot record the cheque number for the payment made to the ATO for the quarterly BAS payment quite annoying.  It seems so simple and so obvious, I can't believe this was overlooked by the developers.  What am I mssing?  I like to run a report sorted by cheque number, as others are writing all the cheques, and this is a way to help validate our entries.  Thank you for any help or advice you can provide!

Manage customers and Income

Invoice number doesnt show up on the pdf file I send to the customers , why is this ? It records it on the email to the customer but not on the hard copy of the pdf

No text available

Manage customers and Income

Is there a setting for warning of the use of duplicate invoice numbers as there is for duplicate cheques or bills?

No text available

Hi, I need to add in more pay runs during the month of March. Can you tell me how to do this?

No text available

I need to remove my logo from the SPFR Company1 report. how do i do this.

No text available

How to swap columns (names) to rows (accounts) in a report ?If I have a 100 suppliers it is impossible to sort by the name or find a largest one. Such report is useless.

No text available

Why all amount do not show up?

No text available

01

7 years ago

A

Anonymous

Manage customers and Income

I have 2 invoices one in USD & the other AUD. They are paid to me together, calculated in USD & paid in AUD but they do not equal my invoice amounts. How do I balance?

No text available

A

I'm trying upload old banking transactions and am receiving the following error. "The uploaded file isn't a valid Webconnect File"

I've tried clearing my cache, cookies etc, closing the browser and re extracting the file but it makes no difference.  Any help appreciated.

How can I remove the painfull captcha when I log on? We already have MFA so the captcha is not needed.

No text available

Manage customers and Income

HiI'm new & trying to send my first invoice. It keeps telling me the invoice is paid before I have even sent it to the client? How do I change the status to unpaid?

No text available

Does anyone know why the ABN number on the customer invoices is missing some of the numbers? It's correct in the company settings but is missing the first 2 digits?

No text available

Why would sales on the dashboard be less than sales in the P&L? I am comparing on same basis (accrual) and same period.

No text available

Manage customers and Income

I sent an invoice for work completed and i received a payment from the customer. They requested a written receipt be sent for the payment - will QB generate this

No text available

A

EOFY and Reconciliation

How do I stop Auto Transaction Matching?

When I'm reviewing transactions in some of my accounts the software is auto matching transactions.How do I turn off or stop auto transaction matching?

A

EOFY and Reconciliation

Macth / add transactions the amounts are NOT a match and says there is no resovlving, however the amounts dont add up to the balance, is there a setting to change this ?

No text available

A

Manage customers and Income

Can you default to GST in invoices? It is default in the chart of accounts, but every time I create an invoice I have to select to add GST.

No text available

Why has my acc been canceled and a new one created?

No text available

Manage customers and Income

Is there a way to remove quote summary from the quote email sent by QBO?

No text available

A

For australian balance sheet, why is accounts receivable listed first?

No text available

Is there another way to invite an accountant if that tab is not showing as an option under Manage Users?

I have tried opening a private browser, cleaning my history cache, refreshing, re-starting, upgrading my monthly plan, updating my company details and standing on one foot. Under Accounting Firms it still says that once my accountant accepts my invitation I'll be good to go...but I haven't invited an accountant yet.

Do not have an invite button to add an Accounting Firm. I have a Master Admin role and I do not have any firms at all. How do I Invite?

I am using subscribing to QuickBooks Plus

11