QuickBooks Q&A

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These were not sold. They were given as gifts.

Desktop is not working and have downloaded app so I can do wages this week. Cannot find wages/pay run in app?

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error on bank entries not updating, the bank says it is on the quickbook site

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Please tell your user base when you will start to accept .HEIC files. Roughly half the population uses iPhones.  Please explain why you don't already and when your product team plans to for all of us who spend too much time working around your inability to evolve.  Frustrated beyond belief.

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Joist app not syncing so attempting to reset the app

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Thanks

I tried to search for the transaction of a specific voucher number dated over two years using the search icon. However, I could not see any transaction on the search function before June 5, 2021. How can I use the search function to search the old transactions?

Hi,We are using QuickBooks Online for payroll etc.We need to add a SPF records / DNS record into our own which your company uses.I have been refereed to QuickBooks and also Intuit, but know one knows. As I believe QuickBooks is sending emails on our behalf, this is why I need to add your mail server to our DNS which is a SPF record.Thank you. 

I am trying to finalise payroll for a "cancelled" company in QBO, effectively a business I do not pay the subscription for, as I went through a restructure and use QBO for the new entity. When I go into QBO it says I have access to reports until next year, but when trying to access these, for most I keep obtaining an error, such as when trying to go to the Employees tab:Something unexpected happened...We're very sorry, but something has gone wrong. The details of this problem have been logged and we will be investigating to find out what caused it. If this issue persists, please contact us so we can help. After asking for support in chat, I was told that the only way to finalise STP for a cancelled company is to resubscribe, which is a complete joke for something that would take less than 5 minutes to do, and that I do not require QBO for anything else. Furthermore, I cannot even simply resubscribe to QuickBooks Standard Payroll, but must subscribe to one of their plans and includ

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I was lodging GST for the last quarter but had to cancel on the last page before marking it as lodged as Australian Tax Office services were unavailable then. Now the quarter I was working with is not available either in ToDo section or the History in GST area. How do I get it back?Thanks

When processing payrun I am constantly receiving payment lines in the payroll with zero value and a warning to that effect.    This never used to happen but lately it is a common occurrence.  I end up deleting these lines but this is a constant annoyance. Any idea how to fix it?

I need to match a bank transaction to the BAS I have lodged. 

I can no find an older quote I need to convert to an invoice