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QuickBooks Q&A

QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
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7209 Topics

Manage your account

Recently, when logging, I get asked to choose which of my companies I want to work with, twice. Why? Anyone else getting that? Didn't happen before.

Previously, I just chose which of my three companies I wanted to work with and QB opened for that company. Now it goes back and asks me a second time. At first, I thought it might be a scam with someone hijacking the login process to get my password for example.

Manage your account

An error has occurred while downloading excel pay run audit report

No text available

md-vitrocsa-com-

Other Questions

Where do i set the employer id for quicksuper export file in quickbooks

No text available

Manage your account

Yet again my connection to bankwest is not working. help please

Lost connection to Bankwest yet again

peterfischer5717

Other Questions

Can any one send me the procedure to categorize bank entries. I have tried to categorize a couple of bank entries, but I know I have missed a step?

No text available

ty-propoint-net-

Payroll and STP

We need to set up an employee with a pay rate of 133% of their normal pay

How do I set up a pay rate for my employee which is 133% of their normal for working Saturday morning

scott-nulinkanal

Manage your account

I've been using Quickbooks desktop 2011/2012 to run two entities, i.e. my small one-man business and also my SMSF. Can I do this with my Quickbooks online subscription?

No text available

info-cabinetstor

Why are bank transactions for linked bank accounts so delayed? They seem to take up to a week to show in QB after actually showing in the bank account.

No text available

Payroll and STP

Why hasn't the pay run ending 9/6/23 been published?

No text available

info-magieshoes-

Payroll and STP

I've given gifts cards to friends. How do I enter these in Intuit as liability for my company? Thanks

These were not sold. They were given as gifts.

Other Questions

Can you process pay run in mobile app?

Desktop is not working and have downloaded app so I can do wages this week. Cannot find wages/pay run in app?

Payroll and STP

Help please? I'm trying to prepare the BAS Jan-Mar 2023, it doesn't show up on screen. The Oct-Dec 2022 shows up as last lodged ,the April June is showing as current.

No text available

smithfamilypasto

Manage customers and Income

How can I retrieve a lost invoice? I have typed a 45 line invoice for the second time, and lost it for the second time, after pressing save.

No text available

pinkdominofloris

Quickbooks not updating my bank

error on bank entries not updating, the bank says it is on the quickbook site

bookings-ciaobel

Other Questions

Can I change the language to Mandarin?

No text available

Manage suppliers and expenses

It's 2023 when will QBO accept .HEIC files? Seriously, EVOLVE...

Please tell your user base when you will start to accept .HEIC files. Roughly half the population uses iPhones.  Please explain why you don't already and when your product team plans to for all of us who spend too much time working around your inability to evolve.  Frustrated beyond belief.

mjgardenbags-yah

EOFY and Reconciliation

When I go to reconcile I can see all of the debits from the account but no credits from our customers. I haven’t reconciled before so have no clue as to what to do, Help,

No text available

arafuraaccountin

Payroll and STP

PAYG withholding is linked to PAYG Liability when the payroll is run. Where can this be changed? Thanks.

No text available

jarna-everdaisy-

Manage suppliers and expenses

Hi How do I add a manual expense into my account ? An expense that didn't come out of my business account?

No text available

fairfield-impex

Manage your account

Need to run Profit & Loss report for each location. How do I do that?

No text available

hello-linklane-c

Payroll and STP

How do I action a late, lump sum salary sacrifice with Beam? This built up across 2 employees over 2 quarters and I need to settle and transfer?

No text available

nathan-j-hulme-g

EOFY and Reconciliation

I accidently deleted the joist app and now when I try to add it back it won't show up in the search, does anyone know how to fix this?

Joist app not syncing so attempting to reset the app

georginataylor2-

Other Questions

What is the Contact phone number for Quickbooks??

No text available

info-baybreezeha

Other Questions

I have connection to Great Southern Bank which has been working and since 19th of May it says it connects and updated but there aren't any new transactions added. Why?

Thanks

Other Questions

The search function did not work for the transactions beyond two years.

I tried to search for the transaction of a specific voucher number dated over two years using the search icon. However, I could not see any transaction on the search function before June 5, 2021. How can I use the search function to search the old transactions?

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