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Home
QuickBooks Q&A (UK)

QuickBooks Q&A (UK)

QuickBooks Q&A

Banking
Transactions
Making Tax Digital
VAT
Employees and Payroll
Reports and Accounting
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10000+ Topics

Can't login it says resubscribe i paid yesterday?

No text available

81

R

5 months ago

E

Egbert NoshNew Member

Other Questions

Can I generate a credit note from an existing invoice, as was possible in QB Desktop?

No text available

291

what is the best way to log in to TSheets with MS Edge, I am continuously being logged out and authentication often takes several attempt's

No text available

81

5 months ago

Elizabeth PCommunity Manager

Making Tax Digital

[LIVE EVENT] Making Tax Digital in QuickBooks: Your Questions Answered

Date: April 29, 2026  Time: 11:00 AM (1 Hour) REGISTER NOW   Confused about Making Tax Digital for Income Tax and what it means for you? We’ve taken the most asked questions from our community and we’re answering them live.   Join us for a practical, 60-minute session where we’ll walk you through how MTD works in QuickBooks and show you exactly what you need to do to stay compliant. In this session, you’ll get: A live walkthrough of Making Tax Digital in QuickBooks Clear answers to the top questions customers are asking right now The chance to ask your own questions during our live Q&A   REGISTER NOW   Who should attend: Small business owners, sole traders, bookkeepers, and accountants Can’t make it live? Register anyway and we’ll share the replay so you can watch it on demand.  

30

my account thinks i'm in Britain and using the GBP. i'm not but it won't let me change my address. why won't it let me change my address?

No text available

41

How do I change default information on emails when sending an invoice

No text available

131

can I separate fuel from confectionary on a receipt?

separate entry on a receipt

41

I need to know if I can configure the colums on a sales statement to be wider as currently the data (ie date) wraps and does not look very professional.

No text available

101

I'm looking to connect the Stripe Connector App to process online orders from our website however the intergration tab on QB isn't working, what do I do?

91

Can I receive email notification if a customer accepts an estimate?

No text available

101

The transactions have not updated since Monday 16th February. I have reconnected my accounts when requested, but even now there are no further transactions appearing.

This has happened a few times before in previous years but not yet been fixed by QuickBooks.

101

Why can’t the sole trader app be making tax digital friendly??? I cannot stand this app that it has told me to download for MTD

No text available

131

can you remove the please pay option on invoices?

its the auto option on the front page of each invoice which gives customers the option to pay the invoice

71

Billing address on sales invoice includes the customer name/company. It won't let me delete on an invoice. I need to only pull in the billing address on sales invoices?

Customer name automatically shows on billing address on a sales Invoice. My customer name is a property address and the billing address is the charge to the landlord. I only need the billing address to show on sales invoices

372

5 months ago

L

ldrelectrical

Employees and Payroll

fps still says Submitted

No text available

81

App no longer updating credit card transactions , so can no longer link with receipts. Any advice. Not updated since Feb 20th.

No text available

111

Why are my current bank transactions not showing even though I have checked my bank connection?

The last transaction showing is from 02/04/2026, though I know there should be transactions from this month

121

How do i add income without creating a invoice

I get paid through my bank or cash. How do i record it as income

231

My invoice shows as paid however funds not deposited and money not showing in my bank account for over 48hours

Customer has received Quickbooks receipt for payment and my QB advises ‘funds are processed and should be deposited shortly’ This has never happened before

61

How do i check if my quickbooks is compatible with Make Tax Digital

It only talks about registration to do with VAT but I have to register as a Landlord due to income

71

I've changed over to your Quickbooks Sole Trader from Quickbooks Self Employed and I'm being charged £12, but the email said I would get 90% off and be charged £1.

No text available

91

If i change from a sole trader to a Ltd company, do i need to upgrade my Quickbooks Subscription i still only need basic accounting but not sure?

In currently on sole trader plus

21

we have historical information on a desktop version of QB. How do i upload this information onto the online version?

No text available

171

My bank transactions don’t update automatically for months in QB sole trader, now not even manually

I can’t record my payments for my invoices - I tried clearing the cache, uninstalling & re-installing the app, up until recently I was able to manually reconnect my bank account, but after 3 calls with QB support this is no longer working either. They only ask me to do it on the desktop version, but I work from my iPhone.

10

can Quickbooks online be set to auto calculate and add late payment fees ? I keep reading that you can but my sales settings have no feature called late fees ?

No text available

121

M

5 months ago

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