Hi @TSHEETS user , you could archive the terminated employe.
How to Remove (Archive) One Employee
Login to your TSheets account
Go toEmployees.
Next to the employee's name, click archive icon (down arrow in box), andOKto confirm.
How to Remove (Archive) Multiple Employees
Login to your TSheets account
Go toEmployees.
At the top left, click+ Add Employees.
At the lower left, clickImport employees from your accounting software or from a spreadsheet (.csv).
ClickSpreadsheet (.csv).
ClickDownload Spreadsheet > Next.
Open the spreadsheet, and in the far right column, changeactivetoarchived, and save the spreadsheet. (Note: If you are using a different spreadsheet program (Excel, Google Sheets, etc.), save the updated file in .csv format before uploading.)
ClickChoose File, find the file, and clickOpen.
Back in theImport spreadsheet (.csv)window, clickUpload.
I have previously used this method to Archive a Team Member, but today, when I click on the triple helix the only option is "Edit". No longer is there the option to Archive. Has the process to Archive changed?
The archive option in the "My Teams" list, triple helix on the right, is not there anymore. When I click on the triple helix (3 verticle dots) "Edit" is the only option that appears. Is there a new process to Archive a Team Member? I have been searching the help options and do not find any new process. Can anyone help with this?
It's great to see someone joining in on this thread I can give you some information about archiving a team member to help you get a better understanding and to fix the issue.
First, let's ensure that you're logged is an the admin. Only the admin can archive a team member in QuickBooks Time. If you're using QuickBooks Online Payroll, there have been some recent updates that change the process of archiving an employee.
If the problem persists, please gather a screenshot of what you're viewing on your screen when trying the steps so we can take a closer look.
It's my priority that you're able to get back to running your business as soon as possible. I'll be back around shortly.
I also am encountering an issue accessing the archive option. The option is visible but greyed out in my dropdown menu, my only option is to edit the terminated employee. I am logged in as the administrator and I am within Quickbooks Time (TSheets).
So I can "Archive" employees but when I try to add time in the accruals, it shows all the archived employees. Is there a way to actually delete them or not show them in the accruals page?
There isn't a way to delete or not show the archived employees from the accruals page, kaigrenier.
While the option to do this is unavailable on QuickBooks Time, I'd suggest submitting a feedback to make the program better by following the steps below:
Go to help.tsheets.com.
At the bottom, select Suggest an idea.
Enter your idea, then select Post a new idea or Vote for an existing idea.
Optional: Select a category.
Describe the idea, and select Post idea.
In case you want to know some "How do I" steps in QuickBooks Time, you can always visit our Help Articles page for reference.
Please let me know if there's anything else you need aside from deleting employees or with QuickBooks, kaigrenier. Thanks for reaching out, wishing you and your business a great ahead.
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