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RoseBalleras
New Member
August 13, 2026
Question

New QuickBooks Time Experience: Two Workflow Changes That Make Client Time Tracking Harder. Has anyone else using the new QuickBooks Time experience noticed the same issues?

  • August 13, 2026
  • 1 reply
  • 17 views

I've started using the new QuickBooks Time experience inside QBOA, and there are two workflow changes that are making time tracking less efficient for me as a bookkeeper who switches between multiple client files throughout the day.

First, in the previous QuickBooks Time interface, I could click Clock In, select the customer, enter my notes, and then start the timer. In the new experience, the timer starts immediately when I click Clock In, before I've selected the customer or entered my notes. I preferred the previous workflow because it provided more accurate time tracking.

Second, I used to keep QuickBooks Time open separately while I worked in different client QBO files. Now that Time is built into QBOA, I have to return to my QBOA company every time I switch clients, clock out, select the next client, and then go back to that client's file.

For accountants and bookkeepers who work across several client files every day, these extra steps add up quickly.

I'd love to see Intuit consider:

• Starting the timer only after the customer is selected and Clock In is confirmed
• Adding a persistent or floating Time Clock that remains accessible while moving between client files

Has anyone else using the new QuickBooks Time experience noticed the same issues?

1 reply

QuickBooks Team
August 13, 2026

We understand how the instant timer start and extra navigation steps slow down your multi-client workflow, and we appreciate you sharing these details. We want to see these helpful features incorporated into the new QuickBooks Time experience rather than just reverting to the old one.


Although this is a product limitation by design, you can share your feedback directly with our engineers to help prioritize it for future updates. For guidance, check this article: Give feedback on QuickBooks products and services.

 

In the meantime, try these workarounds to simplify time tracking when managing multiple clients in QBOA. Since QuickBooks Time is embedded in the main browser window, switching client files will change your view.

 

  • Use the QuickBooks Workforce mobile app so employees can track time, switch jobs, and add notes from their phones without disrupting their work in the desktop browser.
  • Use the QuickBooks Online Desktop app alongside a web browser, dedicating one for time tracking and the other for navigating client accounts. This keeps time tracking separate from your client work and reduces interruptions.
  • Sign in to workforce.intuit.com in a separate browser tab or window and use it exclusively for time tracking to avoid interfering with other tasks.

 

Should you have any questions or need clarification, please let us know below. We're here to help.