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when importing a template that contains "tax rates" the tax rate does not display on the invoice.kindly assist with a solution.
when extracting an ageing summary it reflects those customers/suppliers with zero balances which include no invoices/bills only deposits/cheques/payments/journal entries which cannot be matched and cleared / aged. Kindly advise how to clear these allowing for it to be removed from the ageing analysis.
I am sending out monthly statements and there are invoices I created but not yet sent out as the work is still in progress. When I generate a statement it pulls these invoices and I would like them to be excluded from the statement as they obviously are not finalised
i have renamed a report and now have two identical reports with different names. how do i delete the unnecessary one?
The amount I am off in the reconciliation is exactly the amount that is showing on the RDR. I'm not familiar with QB and not sure how to fix this issue. Looks like the amounts were deleted. I am confused however because I search the amount $5336.00 and I see this amount, the Bill entries as well as the Bill Payment entries, which looks correct. However, the other three amounts do not show up at all. The other three definitely seem to be deleted. I searched the last reconciliation report and all transactions were cleared. (?)
I want to change my logo. Every time I go into the edit screen to select another logo that I've uploaded it does not save my selection as the new default. I get a blank square. It does not accept my selection for a new default.Additionally it also deletes my company name and registration number each time. I think there is a bug in your system. This happens repeatedly. PLEASE GET BACK TO ME ON THIS.
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