Sales & Customers

It’s an invoice for a service sale with the service fee infront of it

When i print my invoice it doesn't have item lines

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We use QBO and email out invoices which generates an option to pay online with a link.  We turn credit card payments off and only allow EFT.

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I checked the Paragraph spacing and it is set to 1 but not sure that has any impact.

I have been using Quickbooks Time Premium and Quickbooks Online and Quickbooks Payroll, stumbling through the integrations despite many many fallbacks, and after a lot of time spent wasted on calls with support staff (who are doing their best, but clearly aren't given solutions to solve the software problems) and experimenting myself using the IT knowledge I have, I am now at a standstill with an unexplainable issue that is creating a huge drain on time. Here is the issue: I created new Services Items in quickbooks ONLINE. I assigned a billable rate to each service. I used the "Custom Fields" feature in Quickbooks TIME to assign those new Service items to employees. When I approve and export their timesheets, I get a sync error message that the Service Item was created in Quickbooks TIME and won't sync to quickbooks ONLINE. This is incorrect, I did not create the items in Time. It even says in the custom fields area of Quickbooks Time that the service item fields we

can we make our own draft 

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I do not want these items to show as income, as they are just reimbursed expenses

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For some reason when I went to download an invoice it got marked as paid. I need it back to an unpaid status.

I prefer the look of 1 Feb 2023 over 01/02/2023 on my invoices.  I've looked but can't find a spot to change the date format.  I'd rather the date format changed for everything but will settle for it showing that way on my invoices.

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Can we split vendor invoice (expenses) per costs centers ?

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When I open the standard report "Estimate by Customer"  It allows to add additional columns.  When I add Phone Number - the column shows up as blank, even though the phone numbers have all been entered for each customer. In addition it seems impossible to have the customer phone number show on invoices and estimates making it more work to go and look for the customer contact info. Am i missing something here? Is this a glitch within QBO?

I changed updated the invoice reminder to show both english and french message however when I go use the invoice reminder, it stays to english. How can I have this show what I put as the invoice reminder?

Hi there if anyone can help. 2 or 3 invoices of mine from the same customerHad invoices where the bal ance forward was 0.00 when they made the payment om time. This keeps coming up every so often  and its important to have this summary corrected. How can I fix this from either mobile or laptop?

HI - I enter time and materials for a contracting tagged to specific jobs - to bill I create invoice and select "add time/cost"  it pulls all the time and materials (pre-tax) into the invoice   //   My issue is when I create and income reports such as profit and loss or income statement it does not include the amount on the created invoices for the materials - Why?  When i do my HST return i checked and it does give the right amount for HST collected but the income doesn't reflect this It is for a company that already had QB up and running before i started so maybe a setting ?