Sales & Customers

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The invoice may have been deleted, can I still see that invoice?

Would it be advantageous or not to convert sub-customers to projects in former years.I am not wanting to mess with the accounts that are already closed, but our sub-customers are actually projects, but that option has only just become available. TIA, Mary

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hi there we currently have to  prepare our invoices in excel then manually enter in QB by choosing the time for each job,  as we do not need each time entry on the invoice is there a way to show it as one line? 

As i see now, system seems to recognize the items as new, and does not link to what was already invoiced.

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Hi am trying to add project to my tab i check the advance setting but it is not there, how i can add it

what does "make sure all your transactions have a GST/HST rate before you save - when i already chos the option of GST

For example, invoice of $100, credit memo of $25 applied, then $75 placed on credit card, the receipt prints showing $100 paid, with credit card indicated at the top.

receipts from Desktop Pro not included online

I invoiced my customer against the wrong purchase orderI created a credit memo to cancel the invoiceTo apply the credit memo, I went to Receive Payment and selected the invoice and the credit memonote:  I did not receive an actual payment - just wanted to cancel the incorrect invoiceThe credit memo still shows as 'unapplied' Please help me understand what I did wrong?Thank you!

i had two invoices created for the same client and paid. picked this up in the reconciliation as i was out/over by the amount of the invoice. after deleting one of the invoices the the reconciliation was still over by 69.00

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I've been using Quickbooks for international payments for over a year now and I rarely have problems receiving funds.

All my info and invoices are gone

How do you put invoices in numerical order’s

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This must be a strange one because I can't find the question asked anywhere! We have a customer that we had to take to court to get their bill paid. We did finally get that resolved and now I have a payment for the past due invoices but I also have a reimbursement for legal fees. I'm not quite sure how to handle this in QuickBooks. And unfortunately, our accountants don't use QB regularly so they can't help with how a transaction should look in the software.  Any help on this would be greatly appreciated!