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QuickBooks Q&A
Account Management

Account Management

2,006 Topics
3,805 Replies

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No text available

nolan2

Account Management

Refreshing my banking isn’t working, code 377 comes up. I’ve put the correct details of my online banking login in, but doesn’t work? Tried for a few days now.

No text available

6 years ago

Allar

Account Management

No add an accountant feature under my self-employed user.

I've been trying to add my accountant under my self-employed user but can't find it anywhere

6 years ago

user30791

Account Management

Please advise how I remove the line with HE from our address on our quickbooks template, sooooo frustrating! Please see below...HEREFORDHEXX4 8XX

No text available

6 years ago

manager13

Account Management

I have sent my first payslip to me but it requires a password to open. Never had this with my phone before. Is this a quickbooks fix or my phone?

No text available

6 years ago

justin31

Account Management

Why does my app and online version say it is a trial subscription but it shouldn’t be. I’ve given my details to set it up as a permanent service?

No text available

6 years ago

bethsawyers

Account Management

My client is having issues with logging into 'Natwest Cards Online (UK) - Business Card'.The information she needs to put in to connect is not relevant, can anybody help?

No text available

6 years ago

olivegamestudio

Account Management

Refund on a Quickbooks subscription (2)

Hi Quickbooks, I recently contacted you regarding getting a refund for an online subscription and that someone would contact me from yourselves. I would like to give you a chance to resolve this in an amicable way. Thanks,Simon.

6 years ago

amdacs

Account Management

Sending Estimates to Phone Numbers

Is there anyway to send an estimate to a phone number instead of an email address? Thank you!

6 years ago

CharlotteM

Account Management

What is the procedure when the customer no longer wants QuickBooks?

I am part of an accounting firm with quite a few clients on wholesale subscriptions. One of our clients has not used QuickBooks for some time and we are still paying for their subscription.What is the correct procedure for removing this client from our account?They have ceased trading and no longer want any QuickBooks subscription. Many thanks

6 years ago

teresa22

Account Management

Can I give a user banking access without goving them access to Employees?

No text available

6 years ago

torcefn

Account Management

Just setting up Quick Books - mobile app is not syncing with desktop and app says I am still on free trial and I've taken a subscription?

No text available

6 years ago

mary40

Account Management

How do I invite a new client to use Quickbooks? I've set them up in My Accountant. Do I add them as a user? Or send them a 'work' request? new to QB!

No text available

6 years ago

barbara12

Account Management

Why can I no longer see my expense transactions? It just says Last 365 days and the rest of the page is blank. Help!

No text available

6 years ago

Suarez

Account Management

how can I add a 7 day due invoices?

I wonder is I can add or you can add a 7 day invoice over due it goes from 24 hours, 14 days 30 day black black black but not 7 days 

6 years ago

jason56

Account Management

Is it possible to connect a Business Barclaycard since they have changed the login ?

No text available

6 years ago

Annie07

Account Management

Email address change for no reason?

When I invoice customers by email, the e-mail has always shown as if it is coming from my business e-mail address, which has worked fine and is what I wanted to continue. All of a sudden, this month, I had a few customers get in touch to check their invoice was genuine as the invoices were now looking as if they were being sent from my personal email address.  I have been into my account and tried to change all the e-mail addresses on there to my business email, so there is no way it can use my personal email address and, whilst it has let me do this, it sends out a verification email request which will then not verify. When I click on the link I just get a continuous blue circle going round and round and never progressing. Any ideas? 