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Home
QuickBooks Q&A
Account Management

Account Management

2,019 Topics
3,820 Replies

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Ideas

2019 Topics

How do I invite a new client to use Quickbooks? I've set them up in My Accountant. Do I add them as a user? Or send them a 'work' request? new to QB!

No text available

6 years ago

barbara12

Account Management

Why can I no longer see my expense transactions? It just says Last 365 days and the rest of the page is blank. Help!

No text available

6 years ago

Suarez

Account Management

how can I add a 7 day due invoices?

I wonder is I can add or you can add a 7 day invoice over due it goes from 24 hours, 14 days 30 day black black black but not 7 days 

6 years ago

jason56

Account Management

Is it possible to connect a Business Barclaycard since they have changed the login ?

No text available

6 years ago

Annie07

Account Management

Email address change for no reason?

When I invoice customers by email, the e-mail has always shown as if it is coming from my business e-mail address, which has worked fine and is what I wanted to continue. All of a sudden, this month, I had a few customers get in touch to check their invoice was genuine as the invoices were now looking as if they were being sent from my personal email address.  I have been into my account and tried to change all the e-mail addresses on there to my business email, so there is no way it can use my personal email address and, whilst it has let me do this, it sends out a verification email request which will then not verify. When I click on the link I just get a continuous blue circle going round and round and never progressing. Any ideas? 

6 years ago

tobysalt

Account Management

How do I connect my accountant ?

No text available

6 years ago

paulquick56

Account Management

How do I do this?6031 - Unable to Step Up as process requires the user to be Access Level 40 (Two Factor/ PINsentry).

No text available

6 years ago

edthespread

Account Management

How do i find my employees password for there emailed payslip?

No text available

6 years ago

jayneclarke69

Account Management

My subscription has expired and I can’t seem to renew Please help

No text available

6 years ago

Becky Singh

Account Management

Why am I not being offered the option to manage users? I need to add my accountant

No text available

6 years ago

ELM tree

Account Management

Hi, Can you access projects in qb online from the phone app? Thanks

No text available

6 years ago

Anonymous

Account Management

Hi,Can you please help me delete all my information on this up as it isn’t helpful to me? And I don’t want my details to stay there?Kind Regards Eglert Qarri

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6 years ago

courteneygrieve

Account Management

I have asked you to delete my account several times now under emails address: [removed]. If you do not refund me every payment I will take action.

No text available

6 years ago

bellinghamc

Account Management

I keep getting a message to say my subscription has expired however I have paid till 27/1/20

No text available

6 years ago

nick45

Account Management

How do I post a refund in QuickBooks online?

I tried pressing the “-“ sign both before and after the amount when going through the expense option but no luck!

6 years ago

thetoyden

Account Management

Do I get a refund If I have downloaded the wrong version of the app but paid a 6 month subscription and only had it a few days and not used it ?

No text available

6 years ago

akeberre

Account Management

Can I have the 30 days free trial?

No text available

6 years ago

elliotproperties

Account Management

Is there a date when the issue INV 39620will be sorted as i cannot log in to my bank Handelsbanken and I need to do my VAT?

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6 years ago

lisacanny

Account Management

I subscribed to the wrong version of app just 20 mins ago (business 1) & paid 6 months upfront.I then subscribed to the correct one (self-emp). Can I request a refund?

No text available

6 years ago

rob52

Account Management

Can I get my quickbooks subscription back after cancelling less than a week ago?

No text available

6 years ago

donna31

Account Management

When will mileage be available to all users?

No text available

6 years ago

Dusan 11

Account Management

Is it possible to add TransferWise account in EUROs to QB?

Hello  Is it possible to add TransferWise bank account to QB? If yes, it is possible o add bank feeds to it?Also if yes, is it possible to record all transactions in on it in EURos? I have only basic version of QB for Self Employed (and not planning for multi-currency version yet).Thank you Dusan

6 years ago

dentonm70

Account Management

Hi, I have a client who wants to download data into quickbooks do they need to be an admin user to do this?currently I am the only admin user and they are just standard?

No text available

6 years ago

helen24

Account Management

I have tried all of the Q@As

No text available

6 years ago

elizabeth18