Employees & Payroll

The option to check the box to send and invite to employees is simply not there, I have never seen this before.

Hi there, I'm trying to issue T4As to our vendors but Quickbooks won't allow me to edit the SIN number for each vendor. I just get an error message saying "You have entered an invalid SIN number". I've tried editing it on the vendor center but no luck - when I go back to reviewing the T4A I still have the 9-digit "[removed]". Is anybody having the same issues with Quickbooks desktop? 

Note that we are using direct deposit.

I have been trying to add QBO payroll to a wholesale client for the last five days, I receive a vague error message that "Sorry, we have encountered a problem!  Something went wrong, please try again". I called support and we went through all the basics, clearing cache, incognito window and I was told that it was a known issue, the development team was working on it and I was on a list to be emailed when it was resolved.  Two days later I'm still waiting, my client, that I sold the program on is waiting and I have no information to give them. Is anyone else having this issue or have any information on it?  I now have a call into my account manager but its awkward telling my client I have no idea when this will be fixed.

I have a biweekly hourly payroll. Each pay week runs from Saturday to Friday. I would like to change this to run from Sunday to Monday instead. I would also like to change the pay date.

She got the Workforce invite and at my end, it shows that she accepted the invitation in her profile. However, it shows her that the employer doesn't have a payroll account and doesn't go further than that.

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I'm specifically referring to the monthly Payroll Tax reporting and submission. I'm in Canada if that matters.

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I have changed an employee's status - will they receive a notification from workforce about their status change?As an employer it would be nice to know what exactly can an employee view on the workforce.  I know they can access paycheques, T4s and their profile.  I guess I'm wondering what on their profile do they see.  Anyone know?

I need to see full account number for employee direct deposit

As the accountant of a QBO client, I keep receiving payroll payout email notifications and would like to put a stop to it. Wondering if, as the accountant, do I have the function to remove those notification, or do I need to ask the Admin.

My employer kindly gave some employees a Christmas bonus without telling me or running it through QBO payroll.  I now need to create a bonus cheque in Quickbooks online payroll to track the bonus correctly.  I understand how to create a bonus cheque in QBO, but no matter what I do, the tax calculations are way off.  I compare all payroll cheques created in QBO payroll to the CRA payroll calculator as a double check.  Normally the two systems are identical or if there's a discrepancy I can find the source of the problem.  However, when it comes to recreating the bonus cheques in QBO, the source deductions calculations in QBO are very different from the CRA payroll calculator.  For instance, I need to create a net pay cheque of $750.00 so I selected the QBO net pay bonus calculation option.  QBO indicates the following calculations for this employee that has NOT met CPP or EI maximums for 2020:Gross Bonus Payment should be: $1,130.57Income Tax:&nbs

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Hello ! How easy and well done is it to make the pay in Quebec, Canada ? Thanks 

Since employees can claim $2/day for Working at Home for 2021 taxes, how can I get a report that tells me # of days worked during year. Is there an easy way?

Can i change payroll cheques for tax EI deductions at any time during the year for 2021. I need to adjust the owners payroll back to Jan 2021

My employee lost a laptop computer and want to charge them for it on payroll.

I was on a chat for over an hour with someone and was talking in circles. The just is they say I can't go back, but they were helping many people and kept asking me my problem and even called me by a different name so they had many problems they were solving at one time, so the trust level is a bit low on what they told me... any help is greatly appreciated. Thanks.

Need a the payroll direct deposit form template for employees to complete.

Can anyone tell me if you can enter the pension adjustment in box 52 on T4 slips in quickbooks online

WE are planning to start over with a new company file. Can I retain the payroll and upload that to newco?

I need to know how to adjust Box 26 to include the amount of pensionable earnings up to the month that the CPT30 form was filed.