Manage Customers and Income

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Seems to be a flaw with the online version of quickbooks, that you can't go into the email back end and resend that invoice to a different address - I am not receiving my "copy" even though I selected it that way under settings - I was receiving them and now I am not again.

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So when I send an invoice, I received a message saying it has been sent. When I reopen the invoice, the “sent” message is greyed out. My clients aren’t receiving their invoices and I look extremely unprofessional.Also having an issue where it’s saying “sent” in green, but when I reopen the app, it says it hasn’t been sent - so if I resend it and they received it the first time, I look incompetent; and if I follow up for late payment but they’ve never received it, I look incompetent. All my apps are up to date and my account is paid up.

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About  2 months ago my invoices keep on giving a delivery error message

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delivery error when I send a quote online to customer e-mail addreess

Where can I locate the smart receipt capture function in the app?

Customers are request to see the amount of money the give to pay for their stuff and the amount off change I give them back I am finding difficult to get this sorted please assist me.

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At a Point to cancel

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In some instances, clients move from accountants and we do not want to carry the cost for a year. Is there a package available fur this type of "walk-ins"?

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Clients have complained they last received emails March 2022. If it was 1 client I would understand but not when the entire client base says they have received invoices for 2 months

In other words….my invoice will show a line item which is a bundle, without showing each individual item. I cannot find a way to print my quote sheet which includes each and every item. This would make ordering for jobs so much simpler because my site manager can see what I have quoted on.