Other Questions

Hi. I run QB for a self-employed chap and he has bought a new piece of equipment but used an older (bought pre-QB) machine as part exchange. He uses cash basis and is VAT registered. All equipment has been put through as purchases, not assets. He paid the balance, but now I'm unsure how to record the part exchange element to a) show its paid in full and b) to record it in the VAT account to lower the VAT liability. Please help! Emma

Hi! I am a private tutor and my home is my office. I want to know if I can log mileage to clients’ homes as I work on-site there. Plus, whether or not I can log the return journey home, as technically, I’m returning to my office? I’ve tried Googling for a solution and have checked HRMC guidance, but it’s all a little too vague as to leave me certain about the allowances. I’d appreciate it if someone told me the specifics. Thanks. 

Hi what would I class grant money from The Prince's Trust as on the transaction categories? Thanks

I have ammended some invoice numbers from my 3rd party invoicing software, but these changes will not sync with quickbooks

Having just recently upgraded my laptop to windows 11 I now can not log in as normal through chrome application - i have to go through incognito page each time  - how do you get over this?

After working without fault for three years, my mileage tracker has stopped working. Out of 22 journeys I took yesterday, it recorded 4 random ones and the start point and destination of those were not correct. I have been through every point of the troubleshooting article and all of my settings are correct. I am on the most recent updates of Quickbooks release and IOS versions. 

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HiWhen producing delivery notes, it pulls in the billing address rather than the shipping address.  Obviously this is problematic when customers have different addresses for each. Is there a way to correct this so it shows the delivery address on the delivery note?  It sounds so simple! Thanks 

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how do i get technical support

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I am trying to create payrun in advance payroll. It worked for one client today but not the another one which seems odd I have ran Quickbooks on incognito and on a different browser. I have also cleared cache and cookies. It is urgent so would appreciate any advice.

              As we experience early 2021, we realise that there may be various top-of-mind questions.We've created this drop-in space where you can ask any of these questions, whether it be about Brexit, self-assessments, or anything else.    Please post your questions below as we'll be happy to help 👇   Before you do, you may want to check some useful links about some of the topics mentioned.Get ready for the Brexit impact on Business ▶️  https://intuit.me/3gU6HAV   Self-Assessment Calculator ▶️ https://intuit.me/2WpDkNm

I have been practicing for the core training using the sample company under Settings in my account. Today the sample company changed to a US one, with different tax system, etc. I tried accessing my quickbooks account using chrome incognito, same problem. This is very strange. Any help welcome. Thanks

It’s adding vat onto already applied vat receipts

How can i chat here please?

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Writing my first invoice and I’m a builder. I’ve put my day rate in and the amount of days in quantity section but is it a “billable expense income””sales””unapplied cash payment income”or”uncategorised income “ please help!!!

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Does anyone know how to change the number that appears with all your other company information at the bottom of emails that you send to customers i.e. when you send customers invoices? I'm currently having to use +44 in front of a 0800 number, it looks awful. This is definitely achievable as all previous invoices have never had the +44 in front.

How do I create a portable company file on Quickbooks MAC? All I can see over and over is the desktop pc version to click file and create copy. On a Mac I do not have that option.  

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Hi, I operate using Quickbooks self employed and provide services on a daily/hourly basis. I provide weekly or monthly invoicing and need to be able to show the date on which a particular service was provided alongside a description of the service thus:Date                              Description of service                                 Days/Hours                  Rate               Total11/03/2021                    Handyman service

I have changed from self-employed to online. Lost old dater.

I am trying to restructure my classes system to put all my current classes as subclasses of either a Restricted class or an Unrestricted class.  Obviously I could set them up from scratch but would not then be able to access the data already stored there with the same report, so if I change them do I lose everything past? Or is there a way not to lose this?  I use QBs Online Plus