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I had 2 subscriptions, 1 for Quickbooks Self Employed and another through Quickbooks On-line.  I have cancelled my subscription for Quickbooks Self Employed and now can not log into my other account.  I just keep getting directed to the Self Employed page.  Please can you advise how I can now log into my other account?  Many thanks. 

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Hello, Quick books.I know there are only 6 custom design available for reporting purpose. Now the thing is we want more designs. I have imported some design but they dont fit properly. Can you guys share some of the more designs so we can import that and use it.

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How do I set the email address QB sends from. I use Thunderbird and have several accounts setup. I can get QB to send invoices but it sends from the wrong account. Thank you.

I need a list of deleted invoice's so if books checked i can show them very important if Vat or Tax people check 

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I cannot access company files or backups that have not been opened for a couple of months.  My passwords are not recognised when I try to restore or open the file.  If I reset the password I get a blank file.  I have tried opening them on three different computers running QB2020 with the same result.  I can open the same company files running on 2015 from a 2015 backup, but no 2020 backups will open.  I can open company files that have been opened in the last month or two, but none from before that.  Does anyone have any suggestions?

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I have made a loan to a subcontractor, lets say £500. We have agreed that I will deduct £250 from his invoices over the next 2 weeks in order to repay the loan.  Lets say he invoices for £1,000, I will pay £750. There will be £250 showing as an outstanding payment. How do I allocate this £250 to the loan account?  I still need to show the £1,000 expense in my sub contractor COS account, and I need to show the loan account being cleared down by £250.  Thanks!

How can I go in and edit the Business name in the 'from' section of my invoice 

Is anyone else having problem with journal entry and QBO Authentication?

I am working with a client  and am looking at the best way of setting up QBO (or re-setting it!) and I have two questions before I upload my stock and the best way of categorising things.  1.Up until now, all sales have been posted to sales of product income, however I'd like to track revenue by the following categories shop, online, trade and events and hoped to have a revenue code for each. However, when I set up my stock - it looks like I have determine the code, so looks like multiple revenue codes might not feasible. Am I right? If so, is there another way of tracking my sales by revenue type? 2. I have a few different price bands for my stock - so whilst the cost price is the same, they have different sales prices. Currently I have to duplicate my stock items for each price band - but ideally I'd just like each stock items entered once (especially important for when it comes to stock counts.

Hello, Does anyone know how I account for the VAT on a supplier payment on account? I'm using the cash accounting method.  We pay a set amount per month via Direct Debit and receive one invoice per year after we have paid all 12 months. Thanks

Hello,Can anyone tell me why Advertising & Website expenses are coming up as disallowed?  

Hi im the sole director of my ltd company I sometimes transfer funds form my business account to personal account . how should I classify this, I dont take a regular min wage every month

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