Hi Need to contact support, chat does not work, getting call neither because my German mobile Nbr is not accepted. Please give me an email contact. Thanks Karin

Welcome to the Community, Karin.

What error did you encounter when you tried to reach us via chat? The Community is open to all. You can provide us additional information on what you need help with. There are users and accountants that might be able to help. 

However, if this has something to do with checking your account, you can reach us here, https://help.quickbooks.intuit.com/en_GB/contact.

1. Sign in to your QuickBooks account.
2. Select the Help (?) icon.
3. Scroll down to select the Contact Us button and follow the prompts.
4. You will be able to request a callback or start a live chat with an expert.
   
   For more details, please see this article: How to get help with QuickBooks.

Please let me know if you need anything else.