Other Questions

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We bought shop supplies through a vendor and have been making monthly payments on these items. The vendor has now bought back these items and we will now be leasing them. I understand how to enter the lease payments but I have no idea how to enter that the supplies (I've entered the supplies as bills, as I was advised by an accountant) have been purchased to show that we no longer owe money on these items or how to enter the money we received as payment.Thank you.

Obviously qbo is useless to me if  I cannot access my books. I also do not intend to spend 2 hours on the phone telling a customer support person my issue only to have him/her put me on hold while they paraphrase my issue to someone I should be talking to instead of the middleman, - when, despite my saying I have cleared cache and gone incognito they sill insist on this time wasting process - when they ignore the crash report generated by chrome and instead want to blame my brand new laptop, even though it's happening on others.   Does anyone else have this problem? Because I'm at my end.I need to add that just trying to post this is taking far too long - 

How can I only show the current year transactions on my bank register in QB desktop. -  I am showing from 2019 to current and only want to show current. Thank you for any help on how to do this in QB desktop  

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Q1: A customer paid an invoice and then we issued a refund to their credit card. How do I match this bank transaction to the refund? The refund receipt that I entered does not appear when in click "find match".Q2: I have a bank deposit transaction of $700. This includes a customer deposit of $1000 and $300 refund to a separate customer. How do I match this? Thanks!Ashley  

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A salaried employee accrues 6% (3 weeks) vacation per year.  If their salary is $75,000 that should be $4,500 accrued vacation pay after the first year.  In the second year when the employee takes the 3 weeks vacation they only accrue between $4,218.75 to 4,240.38 vacation. Since they should be accruing 3 weeks vacation per year every year the solution would be to accrue vacation pay when the employee is taking their paid vacation.  Quickbooks doesn't accrue vacation pay on VacPay-Accrual Paid Out and that item doesn't appear under the earnings that accrue vacation.  How can I ensure that employees accrue their full three weeks of vacation?

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I received a download notification email saying the latest version of QB Desktop is now available and it gave me a new license number and product number.  In order to do the update, it says to click on "Get Started" to access the links.  I don't see the download links.  When I click on "Get started", it takes me to a page that thinks I just bought QB and is walking me through having a new product.  Why did I get new license and product numbers?  I went to the Help in QB and did the update.  Do I need the new numbers?

We have our payroll set up so that the paytypes are linked to the correct GL based on the job. (one employee may have done jobs for multiple divisions - no issue here)  But our managers are paid salary.  Is it possible to set up mulitple "salary" pay items like you can with hourly?  I have 5 managers with their salary expenses going to 5 different GL accounts. Somebody help - i'm tired on doing journal entries  

Hi,I am wondering if there is away to add a budget for our customers? We have some customers that have pre-approved amounts, I am looking for a way to enter that amount so we will can see how much of it is remaining once we starting invoicing the customer. Does anyone know if this is possible or some sort of work around?

Help!

system thinks cheques already printing. pulled up the list and tried to print again, nothinh happens

I need to reclassify the sales tax code for existing transactions. How can I reclassify the sales tax code on my transactions in bulk? 

I need the call back, but there may be a problem with the robo call protection. Dial 1 and then the call will go through. Thanks. JB

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I work on several business and two of them have Advanced QBO, there is one company that has the ability to add custom fields to the profiles of both vendors and customers, along with Forms & POs but the second, newer, company only has the ability to add custom fields to the forms and POs. I have checked the settings too. Am I missing something?Thanks for advance.

I’ve tried uninstalling and reinstalling and spent a ridiculous amount of time with support trying to get help. Anyone have this issue and might be and yo suggest a fix? 

I'm also trying to change from payroll cheque to direct deposit, but I keep getting the same tips on how to submit direct deposit and not how to change it. Thank you!

I often sell products on terms, e.g. $1,000 per month for the next 6 months. What's the best way of tracking this?

Is there a way to convert 2016 desktop for PC File to Mac 2020? 

We have a client who has been using Freshbooks for their invoicing for a few years, but we have been completing their bookkeeping in QBO. They now want to transition their invoicing to QBO. Using the QB Connector, they can import their historical information/invoices (purchase history), including inventory and client list - BUT of course, it seems the default is that it will automatically post the journal entries, essentially double-posting everything (as the sales have already been posted).  Is there a work-around to this? Thank you! 

For quick books to file my pst and gst for me, do I need to set that up somehow? I accidentally pushed file my taxes and everything disappeared. I file my pst myself through etax BC and don't want to file a duplicate.

Hello, I need please the help of QB community in finding a way to allocate the overhead costs to the individual jobs.I run the profit and loss by percentage of income, and I know how much percentage should be allocated  to the jobs.Thanks a lot for your help!