Other Questions

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I have created a number of new accounts under the Chart of Accounts and followed the procedure outlined.  When I look at the Chart of Accounts, they are listed there.  However, when I'm doing a new invoice and use the pull-down menu on Product/Service, it doesn't recognize the number and asks if I want to add a new account. I'm not sure why it doesn't recognize the new account?  Screenshot attached. Thanks.

i cannot be able to receive invite

So I signed up for online payments and just had my first client pay using online payments. Now what? I can't find any information in my account or online about the payments except for an email that I received saying it was paid. How do I access the money? Where does it go? I honestly cannot believe that I pay $15/month for this and get zero support.

The drop down menus are too small and restricted to what you type in the dialogue box.Please make them expandable with the ability to scroll through more options.

When I upload a receipt and enter the information, very often when I start typing, the text  is entered backwards in the field; e.g. instead of the letters being entered into the box as "typing" it is entered as "gnipyt".Why does it do this and how do I stop it?  It is annoying.I have tried refreshing the browser and clearing cache, etc.  but that doesn't help.  

We invested $50000 in the company from personal investments. Now I have to JE the Interest Income, Dividend Income, Capital Gain on investments and Management Fees. Some of these accounts are set up but I need to set up Dividend Income, Capital Gain on Investments and Management Fees on Investment.   What is the structure of these accounts?  

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I have recently upgraded from QB Desktop to QB Online. When I create a report I can not select "Gross Amount" to create a column. Does anyone know why!?Thank you!

Help!  I do progress invoicing for my customers.  I entered a line on an estimate and it has wiped out all of my previous billings on invoices.  How do I correct this?Working with Desktop 

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I'm wondering if there is any alternative to using Quickbooks Online.  I know the desktop version is at an end and I can't justify the monthly cost for 30 entries a year.Your input would be greatly appreciatedNorma

I cannot get QB 2023 to open any file. I keep getting the same error message. I chatted online twice for support and nothing was fixed. Has anyone else encountered this error, and how do I fix it?

Our company owes the CRA corporate taxes for last year end.  I've paid and now I have to enter it into QB.  Does the amount owed get posted to "Tax Expense" Expense account or is it posted to the "Taxes Payable" Other Current Liability account?  I know it's a simple accounting question but I can never get this one straight.  It confuses me every time. Thanks

The credit card is personal and had a previous balance when first used for business charges. Do I post the previous balance as + or - amount?

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On my purchase orders i order my clothing by size and color but when i try to receive the PO with Bill it only shows me the qty and cost colums. is there a way to add more columns on this page to make it easier to see what i need to receive? EG. I order 10 small red , 10 med red, 10 large red and 10 small blue, 10 med blue and 10 large blue tshirts but when i receive i may have only got 9 red medium but there is no way to tell when line this as as all i see is that the qty is 10 for all items and the cost is the same for all items. i don't know which line is which item? 

Can you set up a quick books file without using a bank account. My client has revenue from clients and associated business expenses but does not have a bank account dedicated to their business.

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I've got an employee who is set up in QBO twice.  The system won't let me merge them...the inactive employee record has the correct SIN but the active record does not and won't let me change or delete either.  I'm trying to fix her current T4.

We have switched from a Post-Pay account to a Pre-Paid account for fuel.  I have written the check for say $25,000.00. The account that I am using, is the OCA account. This is increasing the amount.  We have bills entered that are coded to an expense account ("fuel") however, I need this to go against the OCA account, to reduce the amount.  I read where you would enter a negative amount in the bill, coding it to the OCA account.  Using the following example, this is what it does:      Bill is for $602.00. I changed this from the "fuel" account, as a negative amount of $602.00 to the OCA     account in the Expenses tab.     Once I do this and tab to the next line, it then tells me that I have to code $1,204.00 towards an expense     account. But if I do this, it is going to double the amount for the fuel we are actually using.  Also, how would I close out the bill as "

I get "something went wrong on our end" when trying to view payroll while other logins have no issues

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Hi!I have a Professional corporation (P Corp) of which I'm the sole shareholder.  The P Corp receives distribution from my employer which deducts the premiums to be paid to the Insurance company (dental, life, invalidity).  The invalidity, for tax purposes, needs to be paid by me personally and therefore I need to reimburse the P Corp for the deduction. I have recorded the income with matched transactions and recorded the gross amount in Income and the deductions into expenses-Insurance.  I would like to make the proper entries to confirm the repayment to the P Corp through a debit of the Shareholder's contribution account.  Your input is more than welcome! Thanks and have a great day! 

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