Other Questions

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We have an old QuickBooks enterprise and desktop installed. We have fully migrated to SAP. However, we need to take the backup of the data and keep it for future purpose. What options do I have?  Export data into CSV?  Thank you.

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When I click on "email" in process t4s form - it just keeps taking me back to t4 page thenwent to Send Forms in File menu but t4 is not there to send! And yes I did make sure company email is listed as default in my preferences section!  

The notification that MFA for QBO Payroll is being released this month (QBO Canada).  "It is a way to verify your identity by sending a unique one-time password to the mobile number associated with your account." What if there is no mobile number that can be associated with our account?  Can the MFA be used with a regular phone?  There is no text option on the phone associated with the business as it goes to an auto-attendant so that callers can select the extension needed based on the menu and get directed to the appropriate person within the business?   

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French interface

Hi All! I am behind one year in my accounting. Have already started this year 2022 however not sure how to go back and start/do a new file for 2021. Can anyone assist?

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I imported several bills for our inventory suppliers as one line bills with our inventory account as the account.I noticed that, of course, this increased the inventory value.  Unfortunately, this value would have been included in the inventory value from our former accounting system, is there another account I should have used for this purpose?

Hello;I need help with this issue. Do QuickBooks online have assign number for the chart of accounts default? and how to activate? Thanks

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Right now I am not sure what order they are printing in, however it is definitely not alphabetically on either the Employee or Employer copy of the T4s.

HelloI have a bill payment that has to be split 3 ways with different names/percentages. Is there a way I can do this entering the bill once? Or do I have to enter the same  bill 3X with the different names/percentages on each? Thanks

Hi all, I am trying to prepare T5018 tax slips. When a run a report for T5018 detail it shows all the box22 amounts but won't produce the slips as it says the box22 amounts are blank. Any ideas on why or how to fix? Appreciate any help. Thank you!

What happens to the history when you make an account inactive in Quickbooks online?  I have a serious problem with our Simple IRA Employer Match account, which occurred when we migrated from QB desktop to QB online. The Balance Sheet is showing an incorrect liability.  I was told to make the account inactive, but want to make sure I'm not creating a bigger problem that can't be fixed. 

I have changed the company address in Account Settings, the Company, Customer facing and Legal addresses are all the same. But T4 Summ shows new address and T4s show old address????

I am sure this is basic but cannot find what I need to do it right. I want on my invoices template to permanently have as a statement, explaining fees charged for overdue invoices. How do I make this happen.Thanks in advance.

Hi does Quickbooks offer a credit card reader in Canada?

did anyone find out how to change box 77 or what the recommended solution is? 

I am an employee trying to log in and see my most recent paystub, but the site will not open due to a security certificate invalid error. This is the error message:  This is not from the computer or antivirus, this is direct from Google and there is no way for the user to fix it; it must be fixed via Quickbooks company renewing the SSL certificate.  This is extremely frustrating and also means I cannot access my T4 to do my taxes. When I did a search to find an explanation for the error, I found this was NOT the only web application in which Quickbooks has not renewed the certificate. Why is the certificate not up to date? It's very unprofessional to allow this to be mismanaged. I am seriously contemplating talking to my employers about switching if this is the level of 'professionalism' this business exhibits. 

I am working on an existing file on Quickbooks that already has all 2022-2023 data included (but no beginning balances). But I found the prior year data on an old Sage50 file, can I import it without compromising the data for 2022-2023?

How to reconcile bank account with posted cashback rewards? What do I need to record to have the cashback amount in Deposits and Other Credits? Thank you

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